Harlow Town (HWN)
Managed by Greater Anglia
Station facilities
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Station seating facilities
Station seating facilities The waiting room can be found on the bridge.
-
Trolleys
-
Refreshments
Note Coffee shop Cold drinks vending machine Food vending machine -
ATM machine
-
Toilets
Toilets Accessible (radar key) toilet on concourse. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Kiosk News agent Passport Photo Booth
Harlow Town
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Within building and forecourt
- Storage spaces
- 52
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles)
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 697 with 18 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £9.00
- Off peak rate
- £8.00
- Saturday rate
- £5.00
- Sunday rate
- £5.00
- Weekly rate
- £40.00
- Monthly rate
- £154.00
- 3 Monthly rate
- £441.00
- Annual rate
- £1544.00
- CCTV Coverage
- No
- Car Park
- Premium Bay
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 4 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £2250.00
- CCTV Coverage
- No
- Onward travel information
-
'Arriva' operate a network of daily, frequent bus routes around Harlow and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk
Route 10, provides a daily, frequent service from the rail station forecourt to the town centre Bus Station.
Buy an Harlow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info
- Taxi
-
in front of station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 - 21:00
Sunday 08:00 - 21:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Help points in car park and on station overbridge.
- Lost Property
- Yes
- Lost property phone line service
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
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Harlow Town station has Secure Station Acreditation
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at bus stop at station forecourt
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee shop Cold drinks vending machine Food vending machine
- Shops
- Yes
- Type of shops available
- Kiosk News agent Passport Photo Booth
- Toilets
- Yes
- Toilets Location
- Accessible (radar key) toilet on concourse.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
The waiting room can be found on the bridge.
- Waiting rooms opening hours
-
Monday - Friday 06:00 - 20:00
Saturday, Sunday 08:00 - 20:00
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
-
Assistance is provided by station staff during train service operational opening hours. Booking is recommended.
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 01:00
Sunday 04:45 - 01:00
Mon - Sat 05:00-01:00 Sun - 04:45-01:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This station has step free access to all platforms via lifts to platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs available
- No
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