Ilkley (ILK)
Managed by Northern
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Ilkley
Getting to and from the station
Bicycle parking
Stands,Lockers- Storage sheltered
- Yes
- Storage location
- on Platform 1
- Storage spaces
- 30
- 10 cycle lockers and 20 cycle stands
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 36 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
-
Busline 0871 200 2233
- Taxi
-
There is a taxi stand directly outside of the train station.
- Impaired mobility set down / pick up points available
- No
- Metro
-
WYPTE 0113 245 7676
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday 06:05 - 17:00
Saturday 07:00 - 17:00
Sunday 09:10 - 16:30
Temporary changes to Ticket office opening times during ongoing Coronavirus situation.
- Location
-
Platform 1
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accepts Cash & Cards
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
-
Saturday 05:30 - 00:10
Monday - Sunday Closed
Monday - Sunday Closed
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:05 - 18:30
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- No
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport will pick up/drop off at the bus interchange adjacent to Ilkley Station.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:15 - 19:00
Sunday 09:15 - 16:30
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 19:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Category A station, Scooter Friendly Station - Level access to both platforms.
- Wheelchairs available
- Yes
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