Ilkley (ILK)
Managed by Northern
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Ilkley
Getting to and from the station
Bicycle parking
Stands,Lockers- Storage sheltered
- Yes
- Storage location
- on Platform 1
- Storage spaces
- 30
- 10 cycle lockers and 20 cycle stands
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Email address
- enquiries@northernrailway.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 36 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
-
Busline 0871 200 2233
- Taxi
-
There is a taxi stand directly outside of the train station.
- Impaired mobility set down / pick up points available
- No
- Metro
-
WYPTE 0113 245 7676
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:05 - 18:30
Saturday 07:00 - 18:30
Sunday 09:10 - 16:30
part time opening hours
- Location
-
Platform 1
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accepts Cash & Cards
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- If station isn't manned please use our helpline 08002006060
- Information services - opening times
-
Saturday 05:30 - 00:10
Monday - Sunday Closed
Monday - Sunday Closed
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:05 - 18:30
Open 24/7
- Customer help points
- No
- Lost Property
- Yes
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport will pick up/drop off at the bus interchange adjacent to Ilkley Station.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560
- Assisted travel
-
Ticket Office staff will provide assistance during ticket office opening times. At other times, and if you have not booked assistance and need help getting on or off the train, please ask the Train Conductor.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
-
Ticket office staff will provide assistance during ticket office opening times. At other times, and if you have not booked assistance and need help getting on or off the train, please ask the Train Conductor.
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:15 - 19:00
Sunday 09:15 - 16:30
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 19:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Level access to both platforms.
- Wheelchairs available
- Yes
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