Nelson (NEL)
Managed by Northern
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets Toilets are available in the adjacent Bus Interchange.
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Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
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Tourist information office
Tourist information office -
Shops
Nelson
Getting to and from the station
Bicycle parking
Lockers,Stands- Storage sheltered
- No
- Storage location
- Adjacent to car park
- Storage spaces
- 14
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4 cycle lockers and 10 cycle stand parking spaces
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Address
-
-
-
- Email address
- enquiries@northernrailway.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 15
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
-
Busline 0871 200 2233
- Taxi
-
www.traintaxi..co.uk
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:30 - 17:00
Saturday 08:30 - 16:00
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- No
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday Closed
Monday - Sunday Closed
Monday - Sunday Closed
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
-
Sunday 09:00 - 17:00
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off at bus stand 10 in the interchange. (adjacent to the station)
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
The highest operating part of the telephone is 1140 mm above floor level.
- Toilets
- Yes
- Toilets Location
-
Toilets are available in the adjacent Bus Interchange.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Tourist Information Office
- Yes
- Tourist Information Office location
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560
- Assisted travel
-
The ticket office staff at this station are employed by the County Council and are unable to provide mobility assistance to rail customers. If you need help getting on or off the train, please ask the Train Conductor.
- Helpline opening hours
-
Sunday 09:00 - 17:00
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Level access available. Lift to platform.
- Wheelchairs available
- No
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