Nelson (NEL)
Managed by Northern
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets Toilets are available in the adjacent Bus Interchange.
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Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
Tourist information office -
Shops
Nelson
Getting to and from the station
Bicycle parking
Lockers,Stands- Storage sheltered
- No
- Storage location
- Adjacent to car park
- Storage spaces
- 14
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4 cycle lockers and 10 cycle stand parking spaces
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Address
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- Email address
- enquiries@northernrailway.co.uk
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 15
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
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Busline 0871 200 2233
- Taxi
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www.traintaxi..co.uk
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
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Monday - Sunday Closed
Monday - Sunday Closed
Monday - Sunday Closed
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
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Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
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Pick Up / Drop Off at bus stand 10 in the interchange. (adjacent to the station)
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
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The highest operating part of the telephone is 1140 mm above floor level.
- Toilets
- Yes
- Toilets Location
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Toilets are available in the adjacent Bus Interchange.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Tourist Information Office
- Yes
- Tourist Information Office location
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
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Unstaffed station. If you need help getting on or off the train please ask the Train Conductor.
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Level access available. Lift to platform.
- Wheelchairs available
- No
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