Scunthorpe (SCU)
Managed by TransPennine Express
Station facilities
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Station seating facilities
Station seating facilities Waiting rooms are available on both platforms when the station is staffed. Outside of these hours both platforms have a canopy.
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Trolleys
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Refreshments
Note -
ATM machine
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Toilets
Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
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Tourist information office
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Shops
Shops News Agent on Platform 1 selling newspapers, magazines, snacks, hot and cold drinks. Opening hours approx 0645 to 1700 Monday to Saturday.
Scunthorpe
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Platform 1
- Storage spaces
- 15
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- APCOA on behalf of TransPennine Express
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 45 with 3 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £4.40
- Saturday rate
- £4.40
- Sunday rate
- £4.40
- Weekly rate
- £20.00
- Monthly rate
- £63.00
- 3 Monthly rate
- £160.00
- Annual rate
- £510.00
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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The nearest taxi rank is outside the station.
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:45 - 19:30
Saturday 05:45 - 19:30
Sunday 08:45 - 19:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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The ticket machine is located on Platform 1.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
- AVAILABLE AT TICKET OFFICE
- Penalty fares
- Penalty fares apply for Northern TransPennine Express
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Customer Services
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To speak to a member of our team please call 0345 600 1671
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Outside station entrance
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Scunthorpe station
- Refreshment facilities
- Yes
- Shops
- Yes
- Type of shops available
-
News Agent on Platform 1 selling newspapers, magazines, snacks, hot and cold drinks. Opening hours approx 0645 to 1700 Monday to Saturday.
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Waiting Rooms
- Yes
- Waiting rooms location
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Waiting rooms are available on both platforms when the station is staffed. Outside of these hours both platforms have a canopy.
- Waiting rooms opening hours
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:45 - 19:30
Sunday 08:45 - 19:30
Accessibility and mobility access
- Helpline Contact
- 0800 107 2149
- Assisted travel
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If you require assistance at this station please call 0800 107 1672
- Staff help available
- Yes
- Staff help available opening times
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Monday - Friday 05:45 - 20:00
Saturday 05:45 - 20:00
Sunday 08:45 - 20:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from Platform 1 to Platform 2. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:30 - 20:00 Sunday: 08:45 - 20:00 Station staff can provide assistance throughout the station and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train on platform 1 can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station or access to platform 2 when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
- Wheelchairs available
- Yes
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