Wivenhoe (WIV)

Managed by Greater Anglia 

 
Wivenhoe station
Station Road
Wivenhoe
Essex
CO7 9DJ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Station kiosk, selling hot and cold drinks, hot and cold food, newspapers and magazines.

  • ATM machine

  • Toilets

    Toilets toilets available when the ticket office is open in the ticket hall

  • Pay phone

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

  • Shops

    Shops

    Photobooth available in Booking Hall on platform 1.

    Bookshelf in Booking Hall for books to borrow.
 
 

Wivenhoe

Stations made easy

Route planning around the station including maps and platforms

Show [WIV] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
No
Storage location
20 cycle spaces on station forecourt plus 20 in the car park
Storage spaces
40
Storage CCTV
Yes
Car Park
Station Car Park
Operator
National Car Parks Ltd
Web address
http://www.ncp.co.uk
Email address
[email protected]
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
55  with 2 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 

Disabled Blue Badge holders are exempt from parking charges.

Free of charge
No
Daily rate
£6.50
Off peak rate
£4.50
Saturday rate
£3.50
Sunday rate
£3.50
Weekly rate
£25.00
Monthly rate
£125.00
3 Monthly rate
£357.00
Annual rate
£1250.00
CCTV Coverage
Yes
Onward travel information

First Essex buses stop at the station.

Taxi

A taxi office is located on platform 1.

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 20:30
Saturday 06:15 - 20:30
Sunday 09:15 - 16:15
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Located on Platform 1

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:50 - 20:20
Saturday 05:50 - 20:20
Sunday 07:50 - 16:15
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Located on platform 1 and in the car park.

Lost Property
Yes
Monday - Friday 09:00 - 17:00
Customer Services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop at bus stop at station entrance

Facilities

 
ATM Machine
No
Post box
Yes
Public Wi-Fi
Yes

Find WiFi Hotspots around Wivenhoe station

Refreshment facilities
Yes
Station kiosk, selling hot and cold drinks, hot and cold food, newspapers and magazines.
Shops
Yes
Type of shops available

Photobooth available in Booking Hall on platform 1.

Bookshelf in Booking Hall for books to borrow.

Toilets
Yes
Toilets Location
toilets available when the ticket office is open in the ticket hall
Baby changing facilities
No
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 08:00 - 20:00

08:00 - 20:00

Staff help available
Yes
Assistance at this station is provided by platform staff or onboard member of staff. Booking is recommended
Staff help available opening times
Monday - Friday 06:10 - 20:30
Saturday 06:15 - 20:30
Sunday Closed

A guard/conductor is on each train to help customers.

Ramp for train access
Yes
Step free access note

This station has step free access on the Colchester/London bound platform only. The Clacton bound platform can only be accessed via the footbridge or public footpath from Clifton Terrace with steps.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

View larger version
Stations made easy
Show [WIV] route

Find another station

You are here:

  1. Home
  2. Stations & On Train
  3. Wivenhoe