Coventry Arena (CAA)
Managed by West Midlands Railway
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Getting to and from the station
Bicycle parking
Stands,Wheel Racks
- Storage sheltered
- Yes
- Storage location
-
Bicycle storage is available on both platforms.
- Storage spaces
- 10
-
The station has 2 bike shelters, with 5 bike racks in each.
- Storage CCTV
- No
- Car Park
Car parking is available in the adjacent Ricoh Arena car parks A & B
- Opening hours
- Free of charge
- No
- CCTV Coverage
- No
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement buses will pick up / drop off from Stand AD at the Arena Retail Park Bus Station
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
-
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
No
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Coventry; Nuneaton;