Coventry Arena (CAA)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
-
ATM machine
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Toilets
-
Pay phone
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Internet
-
Post box
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Tourist information office
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Shops
Coventry Arena
Getting to and from the station
Bicycle parking
Stands,Wheel Racks
- Storage sheltered
- Yes
- Storage location
-
Bicycle storage is available on both platforms.
- Storage spaces
- 10
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The station has 2 bike shelters, with 5 bike racks in each.
- Storage CCTV
- No
- Car Park
Car parking is available in the adjacent Coventry Building Society Arena car parks A & B
- Opening hours
- Free of charge
- No
- CCTV Coverage
- No
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement buses will pick up / drop off from Stand AD at the Arena Retail Park Bus Station
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
24 hours, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
No
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
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This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Coventry; Nuneaton;