Colwall (CWL)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards -
Internet
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Post box
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Tourist information office
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Shops
Colwall
Getting to and from the station
- Car Park
Station Car Park
- Address
-
-
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 20 with 1 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point
- Information services - opening times
- Customer help points
Yes
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- No
- Location for Rail Replacement Services
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In the event of engineering the bus/coach will collect from:
Towards Hereford - Picks up/sets down on B4218 Walwyn Road near to Junction with Lockyear Close.
Towards Worcester - on B4218 Walwyn Road near to junction with Stone Drive
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards
- Accessible public telephones
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Public telephones are not accessible
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
24 hours, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
No
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
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This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Great Malvern;