Heysham Port (HHB)
Managed by Northern
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Heysham Port
Getting to and from the station
- Car Park
No- Onward travel information
- Busline 0871 200 2233
- Impaired mobility set down / pick up points available
- No
- Port
- Ferries To Ireland & Isle of Man
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- No
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 07:15 - 17:30
- Customer help points
- No
- Lost Property
- Yes
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off in the car park outside the terminal building.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0808 156 1606
- Helpline opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Access to platform from car park up 6 steps with handrail and through terminal building or up a 15 metre ramp.
- Wheelchairs available
- No
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