Helsby (HSB)

Helsby station
Station Road
Helsby
Cheshire
WA6 0AE

Station facilities

Pay phone	Cards

Route planning around the station including maps and platforms

Stands
Storage sheltered: No
Storage spaces: 8; 4 hoops
Storage CCTV: Yes
Car Park: Station Car Park
Operator: Transport for Wales
Phone number: 03333211202
Address: -
-
Opening hours: Monday - Sunday 24 Hours a Day
Number of spaces: 20 with 0 accessible spaces available
Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Car Park
Address: -
-
Opening hours
Number of spaces: 0 with 0 accessible spaces available
Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Car Park
Address: -
-
Opening hours
Number of spaces: 0 with 0 accessible spaces available
Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Onward travel information: The nearest bus stops are located on the main road.
Impaired mobility set down / pick up points available: Yes

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: Ticket machine is on Chester-bound platform.
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Not possible at this station
Smartcards validators: No; More information about Penalty fares

Information available from staff
Information services - opening times
Passenger Information Systems: Departure screens, Announcements, Arrival screens
Customer help points: Yes
Lost Property: Yes; Managed by Transport for Wales; 03333 211 202
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Pick Up / Drop Off at the service bus stops on Chester Road, adjacent to the Helsby Spice restaurant for services towards Warrington, opposite side for services towards Ellesmere Port.

Helpline Contact: 03333 211202
Helpline opening hours: Monday - Sunday 08:00 - 20:00
Staff help available: No
Ramp for train access: Yes
Step free access coverage: No
Step free access note: Platform 1 is accessible to wheelchair users from the car park. Platforms 2, 3 and 4 are only accessible via a footbridge with steps.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Chester;