Helsby (HSB)

Managed by Transport for Wales 

 
Helsby station
Station Road
Helsby
Cheshire
WA6 0AE
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Helsby

Stations made easy

Route planning around the station including maps and platforms

Show [HSB] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
8

4 hoops

Storage CCTV
Yes
Car Park
Station Car Park
Operator
Transport for Wales
Phone number
03333211202
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Number of spaces
20  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Car Park
Address
-
-
Opening hours
Number of spaces
0  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Car Park
Address
-
-
Opening hours
Number of spaces
0  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Onward travel information

The nearest bus stops are located on the main road.

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

 Ticket machine is on Chester-bound platform.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
More information about Penalty fares

Staffing and general services

 
Information available from staff
 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Managed by Transport for Wales
03333 211 202
Customer Services
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Pick Up / Drop Off at the service bus stops on Chester Road, adjacent to the Helsby Spice restaurant for services towards Warrington, opposite side for services towards Ellesmere Port.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03333 211202
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
No
Ramp for train access
Yes
Step free access coverage
No
Step free access note
Category B3.

Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


Wheelchairs available
No
Nearest station with more facilities CRS Code
Chester; 

Station Map

 
Station plan

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Stations made easy
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