Horsley (HSY)

Managed by South Western Railway 

Horsley station
Station Approach
East Horsley
KT24 6QX

Station facilities

  • Station seating facilities

    Station seating facilities

    Both platforms. 

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 2. The toilet facilities are only available during Ticket Office opening hours.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops



Stations made easy

Route planning around the station including maps and platforms

Show [HSY] route


Getting to and from the station


Bicycle parking

Stands,Wheel Racks
Storage sheltered
Storage location

Car park and platform 2

Storage spaces
Storage CCTV
Car Park
Station Car Park

Weekend tickets are available from 1030 Friday £7.90

Off Peak from 1030 Monday to Friday

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
170  with 3 accessible spaces available
Accessible car park equipment
Free of charge
Daily rate
Off peak rate
Saturday rate
Sunday rate
Weekly rate
Monthly rate
3 Monthly rate
Annual rate

Bank Holiday £3.50

CCTV Coverage
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available

Ticket buying and collection

Ticket Office
Opening hours
Monday - Friday 06:35 - 13:00
Saturday 08:00 - 13:00
Sunday Closed

In the main station building.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards issued
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators

Horsley ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Penalty fares
Penalty fares apply for South Western Railway 

Staffing and general services

Information available from staff
Information services - opening times
Monday - Friday 06:35 - 13:00
Saturday 08:00 - 13:00
Sunday Closed
Passenger Information Systems
Departure screens, Announcements
Customer help points

Help points are available on all platforms

Lost Property
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Horsley.

Please click here for details on lost property and how to register a lost item.
Customer Services
Please contact our Customer Service Centre on 0345 6000 650
Ticket gates
Location for Rail Replacement Services

Station forecourt off North Ockham Road (B2039)


ATM Machine
Pay phones
Pay phones type
Cards and Coins
Public Wi-Fi

Find WiFi Hotspots around Horsley station

Toilets Location
The toilets are located on Platform 2. The toilet facilities are only available during Ticket Office opening hours.
Baby changing facilities
National key toilets
Waiting Rooms
Waiting rooms location

Both platforms. 

Waiting rooms opening hours
Monday - Friday 06:35 - 13:00
Saturday 08:00 - 13:00
Sunday Closed

Accessibility and mobility access

Helpline Contact
0800 5282100
Assisted travel

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.

Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
Ramp for train access
Step free access coverage
Step free access note

Step-free category B1 Station - Steps to Platform 1 (for trains towards London). Level access to Platform 2 (for trains towards Guildford) - or short slope from car park at approx 1:5 gradient

Wheelchairs available
Nearest station with more facilities CRS Code

Station Map

Station plan

View larger version
Stations made easy
Show [HSY] route

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