Horwich Parkway (HWI)
Managed by Transport for Greater Manchester
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets -
Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Horwich Parkway
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 18
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- 18 cycle stand parking spaces
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Address
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- Web address
- https://tfgm.com/contact
- Note
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The car park can be closed when a crowd control plan relating to the Macron stadium has to be implemented.
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 250 with 12 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
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Opposite the station entrance for buses to Horwich or Leigh. Busline 0871 200 2233
- Impaired mobility set down / pick up points available
- No
- Metro
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GMPTE 0161 228 7811
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:20 - 19:35
Saturday 06:20 - 19:35
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:20 - 19:35
Information available from Help Point 24/7.
- Passenger Information Systems
- Departure screens
- Customer help points
- Yes
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Platforms 1&2
- Lost Property
- Yes
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Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Replacement transport will set down and pick up from outside the station entrance.
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- TfGM - 03000 035 035 | Northern Railway - 0800 138 5560 | Northern Railway text relay - 18001 0800 138 5560.
- Assisted travel
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Assistance will be provided by station staff during ticket office opening hours. Outside of these hours please use the Help Points on either platform to contact the Assistance Team who will ensure staff on board the train can assist you with boarding and alighting.
If you would like more information on how TfGM are committed to ensuring safe and easy travel at Horwich Parkway, you can download our Accessible Travel Policy
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:20 - 19:35
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Category A station, Scooter Friendly Station - Step free access to all platforms. Tactile Paving available full length of both platform 1 and 2.
White and Yellow Lining visible on both platform surfaces.
- Wheelchairs available
- No
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