Horwich Parkway (HWI)
Managed by Transport for Greater Manchester
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Horwich Parkway
Getting to and from the station
Bicycle parking
Lockers,Stands
- Storage sheltered
- Yes
- Storage spaces
- 26
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- 8 cycle lockers
- 18 cycle stand parking spaces
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Address
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- Web address
- https://tfgm.com/contact
- Note
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The car park can be closed when a crowd control plan relating to the Macron stadium has to be implemented.
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 250 with 12 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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Opposite the station entrance for buses to Horwich or Leigh. Busline 0871 200 2233
- Impaired mobility set down / pick up points available
- No
- Metro
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GMPTE 0161 228 7811
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
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Monday - Friday 06:20 - 19:35
Saturday 06:20 - 19:35
Sunday Closed
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
If the station is not staffed please use our helpline 08002006060
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:20 - 19:35
Information available from Help Point 24/7.
- Passenger Information Systems
- Departure screens
- Customer help points
Yes
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Platforms 1&2
- Lost Property
- Yes
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Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
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Replacement transport will set down and pick up from outside the station entrance.
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Toilets
Yes
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- TfGM - 03000 035 035 | Northern Railway - 0800 138 5560 | Northern Railway text relay - 18001 0800 138 5560.
- Assisted travel
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Assistance will be provided by station staff during ticket office opening hours. Outside of these hours please use the Help Points on either platform to contact the Assistance Team who will ensure staff on board the train can assist you with boarding and alighting.
If you would like more information on how TfGM are committed to ensuring safe and easy travel at Horwich Parkway, you can download our Accessible Travel Policy
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
- Staff help available
Yes
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:20 - 19:35
Sunday Closed
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- Category A station, Scooter Friendly Station - Step free access to all platforms
- Wheelchairs available
No