St Germans (SGM)
Managed by Great Western Railway
Station facilities
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Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
St Germans
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
- Both platforms
- Storage spaces
- 12
- Storage CCTV
- Yes
- Car Park
No
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Taxi
- No
- Accessible taxis
- Contact local taxi companies for details of accessible taxis
- Impaired mobility set down / pick up points available
- Yes
- Set down/pick up points are available adjacent to both platforms.
Ticket buying and collection
- Ticket Office
No
- Ticket machines
No
- Collection of pre-purchased tickets
- Smartcards
- Smartcards issued
No
- Smartcards top-up
- Smartcards validators
No
- Smartcard Accepted
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday Closed
- Customer help points
Yes
- Lost Property
- Yes
-
Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
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Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
- Customer Services
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Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Ticket gates
No
- CCTV
- No
- Location for Rail Replacement Services
- Station Approach Road (downside of Station -unmarked bus stops.
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
- Connect to "GWR Free Station WiFi"
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
No
- Ramp for train access
Yes
- Step free access note
-
Step-free category B3 station – “Some step-free access, may be in one direction only.” This station has a degree of step free access however the Plymouth bound platform can only be accessed via a step bridge.
.Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
- Wheelchairs available
No