Winsford (WSF)
Managed by London Northwestern Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets The toilets are located at the front of station building, just outside the Booking Hall (Platform 2). The toilet facilities are available: Monday - Thursday 07:00-12:00, Friday - Saturday 07:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Winsford
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 24
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 28 with 3 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Winsford (WSF) Station Allans 01606 861040 Winsford 01606 550055 Glyns Cars 01606 594101
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
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Pick-up possible in car park.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday 07:00 - 12:00
Friday, Saturday 07:00 - 15:00
Sunday Closed
- Location
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A Permit to Travel machine is available for use when the Ticket Office is closed. This is located at the station entrance from the car park to Platform 2.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday 07:00 - 12:00
Friday, Saturday 07:00 - 15:00
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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On both platforms.
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
- In the event of engineering the bus/coach will collect from: Car park at front of station
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
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Public telephones are not accessible
- Toilets
- Yes
- Toilets Location
- The toilets are located at the front of station building, just outside the Booking Hall (Platform 2). The toilet facilities are available: Monday - Thursday 07:00-12:00, Friday - Saturday 07:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
- Accessible toilets
- No
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0248 997
- Assisted travel
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If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
08:00 – 22:00, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- Yes
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This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday 07:00 - 12:00
Friday 07:00 - 15:00
Saturday 07:00 - 15:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Level access to Liverpool platform via side entrance. Step-free access via slope to Birmingham platform, via pub car park on eastern side of platform. Footbridge with steps between platforms - 33 steps up and down. Step-free route between platforms is via street with dropped kerbs - 410m. Entrance to Booking Hall via 1 step from main entrance, or step free via side gate and platform.
This station is a category B station according to ORR station classification system. https://www.orr.gov.uk/media/10955
- Wheelchairs available
- No
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