Adderley Park (ADD)
Managed by West Midlands Railway
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
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Shops
Adderley Park
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 4
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
'West Midlands buses' operate a comprehensive network of daily, frequent bus services around Birmingham city and the west midlands. For details: www.travelwm.co.uk
For multi-operator bus information visit: www.networkwestmidlands.co.uk
Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham. For details: www.plusbus.info
- Taxi
-
Embassy 0121 328 2211 TOA 0121 427 8888
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday Closed
Tuesday, Wednesday, Thursday 07:00 - 12:00
Friday 07:00 - 10:00
Saturday 12:00 - 14:00
Sunday 09:00 - 14:00
- Location
-
A Permit to Travel machine is available for use when the Ticket Office is closed.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday Closed
Tuesday, Wednesday, Thursday 07:00 - 12:00
Friday 07:00 - 10:00
Saturday 12:00 - 14:00
Sunday 09:00 - 14:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
On both platforms - not step-free access
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0039
Opening Times:
Monday to Friday: 07:00 – 19:00
Saturday and Sunday: 08:00 – 16:00
Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: Bordesley Green Road - Outside booking hall entrance.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
24 hours, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- Yes
-
This station is staffed part time. This means that during ‘staff help available opening times’ your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Staff help available opening times
-
Tuesday, Wednesday, Thursday 07:00 - 12:00
Friday 07:00 - 10:00
Saturday 12:00 - 14:00
Sunday 09:00 - 14:00
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
-
This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during ‘staff help available opening times’ When station staff aren’t available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Birmingham New Street; Lea Hall;
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