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Last updated:Today at 22:24
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 11:42
Train companies affected:National Rail

Romsey (ROM)

Romsey station, Station Approach, Romsey, Hampshire, SO51 8DU

The Ticket Office at this station will only be open during the normal morning hours. It will be closed in the afternoon / evening.

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:50 - 13:30
  • Opening Hours Saturday: 06:50 - 13:30
  • Opening Hours Sunday: No
Location

In ticket hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Romsey ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:50 - 13:30
  • Information Services Opening Times Saturday: 06:50 - 13:30
  • Information Services Opening Times Sunday: No

Staff Help Available

  • Staff Help Available Monday to Saturday: 06:50 - 13:30
  • Staff Help Available Sunday: No

During normal staffed hours.

Customer Help Points

Yes

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:30 - 19:00
  • Lost Property Saturday to Sunday: No
  • Lost Property Public Holidays: No

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Romsey.

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Step Free Category B2 - This station has a degree of step free access with both platforms able to be accessed step free, platform 1 is via local roads and up a long access ramp. Platform 2 is through the ticket office or night entrance.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Heated waiting rooms on both platforms.

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Not Specified

Accessible car park equipment

No

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 06:50 - 13:30
  • Staff help available Sunday: No

During normal staffed hours.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

24 hours a day, except Christmas Day and Boxing Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Toilets

Yes

Toilets including accessible toilets are available when the station is staffed.

Accessible Toilets

No

Baby Changing

Yes

Waiting Rooms

Yes

Heated waiting rooms on both platforms.

Seating Area

Yes

Spaces

20 spaces

Accessible car park equipment

No

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Off-peak rate £1.90
  • Rate per day £3.90
  • Rate on Saturday £1.90
  • Rate on Sunday £1.90
  • Rate per week £15.50

Notes

RingGo Code 77512.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holiday £1.90.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £5.70.

Refreshment Facilities

Yes

Pay Phones

Yes

Public Wi-Fi

Yes

Connect to "SWR Free Station WiFi"

Bicycle Storage

Spaces

14 spaces

Type of Storage

Stands

Location

station entrance, platform

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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