Last updated:Today at 14:49
Train companies affected:National Rail
Last updated:Today at 11:42
Train companies affected:National Rail
Stansted Airport station, Under the Airport Terminal, Bassingbourn Road, Stansted, Essex, CM24 1QW
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The escalators are out of order between Platform 1 and 3 at Stansted Airport station.
There are no lifts at this station.
Yes
Yes
Yes
Yes
Yes
No
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Yes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
Yes
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms. Lifts available.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Customer Information point.
No
Yes
Yes
Yes
Yes
Yes
Yes
platform 2
The waiting room is on platform 1. There are also seats throughout the station.
Yes
Yes
Yes
Yes
Details of nearest taxis are shown on station information poster
No
Not Specified
Yes
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Yes
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet.
Yes
Yes
Yes
platform 2
The waiting room is on platform 1. There are also seats throughout the station.
Yes
British Airports Authority
5000 spaces
Yes
No
No
Yes
Located on concourse
Yes
Coffee shop Vending machines
Yes
Newsagent/Sweets Passport Photo Booth
Yes
Yes
0 spaces
No cycle parking
No
Yes
There are no cycle hire facilities at this station
Rail Replacement services operate from the main coach station as directed by Station Staff.
Local buses and National Coach routes stop in bus station located at airport
Station is within the Stansted Airport Terminal
In Airport terminal
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