Tickets & Savings
Buying Tickets- Smart Tickets
- PlusBus
- Upgrading to First Class
- Travelling to, from and via London
- Travelcards and Oyster
- Changing Trains
- Passenger Transport Executives
- Contactless Pay As You Go
- Apple Pay
- Google Pay
- Retailing National Rail tickets
- Penalty Fares on National Rail
- Mobile Ticketing
- About your rail fare
- Free Travel for Under-11's in London
- Ticket Refunds
- Smartcard
- Things to do
- 2 FOR 1
- Buying Tickets
Fares not appearing in our Journey Planner
A very small number of rail fares cannot be shown in the fares section of the Journey Planner.
Why fares may not be returned
This may be for several reasons. Examples include:
- Some tickets not primarily being railway products
- Sleeper journeys may require additional supplements as well as a ticket
- Some tickets are issued with nominal destinations/origins which are not recognised by the Journey Planner i.e. to a destination on a heritage railway
- Some Train Companies offer promotions that can only be bought through their website
What tickets may be affected?
- Passenger Transport Executives
- Promotional Fares - including Rover and Day Ranger tickets
- Group Tickets
- Sleepers
- 'Boundary' Tickets e.g Boundary Zone 6 to Brighton in conjunction with a Freedom Pass
Managed by:
- Avanti West Coast,
- c2c,
- Chiltern Railways,
- CrossCountry,
- East Midlands Railway,
- Eurostar,
- Gatwick Express,
- Grand Central,
- Great Western Railway,
- Greater Anglia,
- Heathrow Connect,
- Heathrow Express,
- Hull Trains,
- Island Line,
- London North Eastern Railway,
- London Overground,
- Merseyrail,
- National Rail,
- Northern,
- Rail Delivery Group,
- ScotRail,
- South Western Railway,
- Southeastern,
- Southern,
- Stansted Express,
- TfL Rail,
- TransPennine Express,
- Transport for Wales,
- West Midlands Trains
Last updated: 31 May 2020
You are here:
