Fares not appearing in our Journey Planner

Why fares may not be returned

This may be for several reasons. Examples include:

• Some tickets not primarily being railway products
• Sleeper journeys may require additional supplements as well as a ticket
• Some tickets are issued with nominal destinations/origins which are not recognised by the Journey Planner i.e. to a destination on a heritage railway
• Some Train Companies offer promotions that can only be bought through their website

What tickets may be affected?

• Passenger Transport Executives
• Promotional Fares - including Rover and Day Ranger tickets
• Group Tickets
• Sleepers
• 'Boundary' Tickets e.g Boundary Zone 6 to Brighton in conjunction with a Freedom Pass