Thameslink (TL)

12/07/2021 3:46:09 PM
http://www.thameslinkrailway.com

Information last updated 12 January 2022 22:39

Company Information

Managing Director
Patrick Verwer 
Head Office
 
Phone
03450264700 
Textphone number
08009751052 (For customers with hearing impairments)
Address
Govia Thameslink Railway
PO Box 10240
Ashby-de-le-Zouch
Leicestershire
LE65 9EB
Email address
[email protected]  
Network map
Download network map Thameslink map

Support & information

Customer services
 
Primary Phone
03450264700
Textphone number
08009751052 (For customers with hearing impairments)
Address
Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch

LE65 9EB
Web address
Thameslink - Contact Us
Email address
[email protected]
Note
Monday to Sunday - 07:00 - 22:00
Lost Property
 
Phone
03450264700
Address
Lost Property Office
City Thameslink Station
Ludgate Hill

EC4M 7JH
Web address
Thameslink - Lost Property
Email address
[email protected]
Note

Our Lost Property Office is located at City Thameslink Station.

An administration fee is charged for all lost property items, payable on collection, of between £3 and £20, according to the item. When we contact you we will be able to let you know the cost associated with retrieving the item you have lost.

Our Lost Property Office is open Monday to Friday 08:15 - 17:30

Assisted Travel
 
Phone
03450264700
Textphone number
08009751052 (For customers with hearing impairments)
Address
Thameslink Customer Services
Freepost RRBR-REEJ-KTKY
PO Box 443, Plymouth

PL4 6WP
Web address
Thameslink - Assisted Travel
Note

Opening Hours

Monday to Sunday - 07:00 - 22:00, except on Christmas Day.

Ticketing & Fares

Telesales

Thameslink does not operate a telesales service

Phone
0
Address



Group Travel
 
Phone
03450264700
Contact note

Opening Hours

Monday to Sunday - 07:00 - 22:00 

Business Travel
 
Phone
0
Textphone number
0 (For customers with hearing impairments)
Seat reservations
Not available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Buses replace early morning trains between Three Bridges and Brighton from Tuesday 1 to Friday 4 March
Buses replace late night / early morning trains between Stevenage and Cambridge from Monday 28 February to Friday 4 March
Amended overnight Thameslink service to / from Sutton from Monday 28 to Friday 4 March
No early morning Thameslink trains between London Blackfriars / Herne Hill and Sutton from Tuesday 15 to Friday 18 March
Buses replace late night / early morning trains between Dartford and Rainham from Monday 28 February to Friday 4 March
Amended 05:52 Three Bridges to London Bridge service on Sunday 27 February
Buses replace early morning trains between Alexandra Palace and Stevenage via Welwyn Garden City from Tuesday 15 to Friday 18 March
Until 08:30: Buses replace trains between Hitchin and Peterborough on Sunday 27 February
Until 07:20: Buses replace Thameslink trains between Dartford and Strood on Sunday 27 February
Until 08:15: Buses replace trains between Luton and Bedford on Sunday 27 February
Amended morning services between London St Pancras International and Bedford on Sunday 13 March
No trains between London St Pancras International and London Bridge on Sunday 13 March
Buses replace trains between Tulse Hill and Sutton via Streatham on Sunday 27 February
Amended services between Redhill and East Croydon on Saturday 12 and Sunday 13 March
Buses replace trains between Bromley South and Strood / Borough Green & Wrotham on Sunday 20 March
No trains to / from London Cannon Street / buses replace trains between Lewisham and Charlton via Greenwich on Sunday 20 March
No services via Strood and Gravesend on Sunday 27 March
No services via Gravesend on Saturday 26 March
Buses replace early morning trains between Three Bridges and Brighton from Tuesday 15 to Friday 18 February
Amended late night / early morning services at Earlswood and Salfords from Monday 14 to Friday 18 February
Amended late night / early morning services between Luton / St Albans and Sutton from Monday 14 to Friday 18 February
Amended 23:22 Sevenoaks to London Blackfriars from Wednesday 16 to Friday 18 February
Buses replace early morning trains between Finsbury Park and New Barnet / Gordon Hill / Welwyn Garden City on Sunday 13 February
Buses replace trains between Swanley and Herne Hill / London Blackfriars on Sunday 13 February
Buses replace trains between Three Bridges and Brighton on Saturday 12 and Sunday 13 February
Amended Thameslink services via Mitcham Junction on Saturday 12 and Sunday 13 February
Amended Thameslink services to / from London Bridge on Saturday 12 and Sunday 13 February
Amended service to / from London Kings Cross on Sunday 27 March
Amended late night / early morning service to / from Brighton from Monday 7 to Friday 11 February
Buses replace late night / early morning trains between Gravesend and Rainham from Monday 7 to Friday 11 February
Amended late night service to / from Sutton from Monday 7 to Thursday 10 February
Until: 08:20 Buses replace trains between Stevenage / Welwyn Garden City and Peterborough / Cambridge on Sunday 6 February
Amended late night / early morning Thameslink service to / from London St Pancras International on Saturday 5 and Sunday 6 February
No trains to / from London Kings Cross before 07:30 on Sunday 6 February
Buses replace late night / early morning trains between Bedford and Luton on Saturday 5 until 08:15 on Sunday 6 February
Amended service to / from London Kings Cross on Sunday 20 March
Amended service to / from London Kings Cross / Moorgate on Sunday 13 March
Buses replace trains between Slade Green / Sidcup and Gravesend on Sunday 6 March
Amended trains between Purley and Gatwick Airport on Saturday 5 and Sunday 6 February
Amended late night / early morning services to / from London Kings Cross from Monday 24 to Friday 28 January
Amended service between Hitchin and Peterborough until 04:45 on Tuesday 25 January
Buses replace late night / early morning trains between Purley and Redhill from Tuesday 25 to Friday 28 January
Buses replace late night night / early morning trains between Haywards Heath and Brighton from Monday 24 to Friday 28 January
Buses replace early morning trains between Three Bridges and Brighton from Tuesday 1 to Friday 4 February
Amended early morning services between Luton / St Albans and Sutton from Tuesday 1 to Friday 4 February
Amended early morning service between Three Bridges and Bedford on Monday 24 January
Buses replace early morning trains between Alexandra Palace and Stevenage from Tuesday 1 to Friday 4 February
Amended 03:24 Peterborough to London Kings Cross service on Monday 24 January
Amended services in the East Croydon area on Sunday 30 January
Buses replace early morning trains between Peterborough and Letchworth Garden City on Sunday 30 January
Amended services between Gillingham and Rainham on Sunday 30 January
Amended services at Three Bridges on Saturday 29 and Sunday 30 January
Buses replace morning trains between Bedford and Luton on Sunday 23 January
Buses replace early morning trains between Three Bridges / Haywards Heath and Brighton on Sunday 30 January
Amended services between Luton / St Albans and London Blackfriars on Saturday 29 and Sunday 30 January
Amended Thameslink service on Sunday 23 January
Amended early morning services to London Kings Cross / Moorgate on Sunday 30 January
Amended 21:02 Gatwick Airport to Bedford service on Saturday 22 January
Buses replace late night early morning trains between Luton and Bedford on Saturday 29 and Sunday 30 January
Buses replace trains between Hitchin and Peterborough on Saturday 22 and Sunday 23 January
No Thameslink trains between Herne Hill and Sutton on Saturday 22 January
Amended service to / from London Kings Cross on Sunday 6 March
Amended trains in the Stevenage area on Sunday 27 February
No Thameslink services to / from Sutton via Mitcham Junction from 23:00 on Saturday 19 and all day on Sunday 20 February
Buses replace early morning trains between Gravesend and Rainham from Tuesday 22 to Friday 25 February
Amended trains between Dartford and Rochester on Sunday 20 February
Amended Thameslink services to / from Horsham on Sunday 20 February
Buses replace morning trains between Luton and Bedford on Sunday 20 February
Buses replace morning trains between Royston and Cambridge on Sunday 20 February
Buses replace trains between Beckenham Junction / Bromley South and Swanley / Orpington on Sunday 13 February
No trains between Three Bridges and Brighton / Lewes on Saturday 19 and Sunday 27 February
Buses replace late night trains between Dartford and Gillingham from Monday 17 to Thursday 20 January
Buses replace late night / early morning trains between Stevenage and Cambridge from Monday 17 to Friday 21 January
Buses replace late night trains between Three Bridges and Brighton on Monday 17 to Thursday 20 January
Amended service between London Blackfriars and Greenwich / East Croydon on Sunday 16 January
Buses replace trains between Hitchin and Peterborough on Saturday 15 and Sunday 16 January
Buses replace trains between Stevenage and Hertford North / Alexandra Palace on Sunday 20 February
Amended service between Finsbury Park and London Kings Cross until 07:30 on Sunday 16 January
Buses replace trains between Bedford and Luton until 08:30 on Sunday 16 January
No trains between Three Bridges and Brighton / Lewes on Saturday 15 and Sunday 16 January
Buses replace trains between Rainham and Strood / Meopham on Sunday 6 February
Buses replace trains between Lewisham and Dartford via New Cross / Greenwich on Sunday 23 January
Amended service to / from London Kings Cross on Saturday 22 and Sunday 23 January