Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Southend Airport
- London Underground
- Lumo
- Merseyrail
- National Rail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- TfL Rail
- Thameslink
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- Managing Director
- Patrick Verwer
- Head Office
- Phone
- 03451272920
- Fax
- 03451272930
- Textphone number
- 03451272940 (For customers with hearing impairments)
- Address
-
Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch
LE65 9EB - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03451272920
- Fax
- 03451272930
- Textphone number
- 03451272940 (For customers with hearing impairments)
- Address
-
Customer Services Team
PO Box 10240
ASHBY-DE-LA-ZOUCH
LE65 9EB - Web address
- Southern - Customer Services
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Sunday - 07:00 - 22:00
Closed Christmas Day
- Lost Property
- Phone
- 03451272920
- Address
-
-
-
-
- - Web address
- Southern - Lost Property
- Note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
- Assisted Travel
- Phone
- 03451272920
- Fax
- 0800 138 1017
- Textphone number
- 0800 138 1018 (For customers with hearing impairments)
- Web address
- Southern - Assisted Travel
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
Ticketing & Fares
- Telesales
-
- Phone
- -
- Address
-
- Group Travel
- Phone
- 03451272920
- Fax
- 03451272930
- Textphone number
- 03451272940 (For customers with hearing impairments)
- Web address
- Southern - Group Travel
- Contact note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Reduced Southern service on Boxing Day - Sunday 26 December
- No Southern trains to / from London Victoria on Sunday 1 and Monday 2 May
- No Southern trains to / from London Victoria from Friday 15 to Monday 18 April
- No Southern trains to / from London Victoria on Saturday 8 and Sunday 9 January
- No Southern trains to / from London Victoria from Saturday 25 December to Monday 3 January
- No Southern trains to / from London Victoria on Saturday 27 and Sunday 28 November
- Reduced service to / from Earlswood / Salfords from 23:45 on Saturday 27 and all day on Sunday 28 November
- Amended services in the Gatwick Airport / Three Bridges / Brighton are on Saturday 20 and Sunday 21 November
- Buses replace overnight trains between Lewes and Seaford / Eastbourne / Hastings from Monday 22 to Friday 26 November
- Buses replace overnight trains between East Croydon and Oxted / East Grinstead from Monday 22 to Friday 26 November
- Buses replace overnight trains between Selhurst / East Croydon and Tattenham Corner / Caterham / East Grinstead on Saturday 20 and Sunday 21 November
- Buses replace Southern trains between Southampton Central and Havant on Sunday 21 November
- Buses replace trains between London Bridge and Tulse Hill on Sunday 21 November
- Amended Southern services to / from London Bridge on Sunday 31 October
- Amended 00:28 Redhill to Tonbridge service from Tuesday 2 to Friday 5 November
- Amended 23:20 London Victoria to Streatham Hill from Monday 1 to Thursday 4 November
- Amended 23:32 London Victoria to West Croydon from Monday 1 to Thursday 4 November
- Buses replace late night trains between Leatherhead and Dorking / Horsham from Monday 1 to Thursday 4 November
- Buses replace late night trains between Lewes and Eastbourne from Monday 1 to Thursday 4 November
- Amended 14:26 Southampton Central to Brighton on Saturday 30 October
- Amended service between Clapham Junction and Watford Junction / Milton Keynes Central on Saturday 30 and Sunday 31 October
- Amended 23:25 London Victoria to Horsham service from Monday 15 to Thursday 18 November
- Buses replace trains between Barnham and Angmering / Horsham on Sunday 14 November
- Buses replace trains between Sutton and Epsom / Dorking on Sunday 14 November
- Buses replace trains between Woolston and Southampton Central on Saturday 13 and Sunday 14 November
- Amended service between East Croydon / Clapham Junction and Watford Junction from 20:10 on Saturday 13 until 12:00 on Sunday 14 November
- Amended service between Gatwick Airport and Brighton on Saturday 13 November
- Buses replace evening trains between Redhill and Tonbridge from Monday 8 to Thursday 11 November
- Buses replace evening trains between Chichester / Bognor Regis and Horsham from Monday 8 to Thursday 11 November
- Buses replace trains between Haywards Heath and Lewes / Eastbourne / Hastings from Monday 8 to Thursday 11 November
- Buses replace evening trains between East Croydon / Purley and Caterham / Tattenham Corner from Monday 8 to Thursday 11 November
- Amended early morning Southern services to / from London Victoria from Tuesday 9 to Friday 12 November
- No trains between Clapham Junction and Watford Junction / Milton Keynes Central on Saturday 6 and Sunday 7 November
- Buses replace trains between Gatwick Airport and Three Bridges on Saturday 6 and Sunday 7 November
- Amended late night / early morning service through Redhill from Monday 1 to Thursday 4 November
- Buses replace trains between Gatwick Airport and Three Bridges on Saturday 30 and Sunday 31 October
- Buses replace trains between Southampton Central and Portsmouth Harbour on Sunday 19 December
- Buses replace late night / early morning trains between Redhill and Tonbridge on Friday 29 October
- Amended 04:54 Chichester to Brighton service from Tuesday 26 to Friday 29 October
- Buses replace trains via Worthing on Sunday 24 October
- Buses replace late night / early morning trains between Three Bridges and Brighton / Eastbourne from Monday 25 to Friday 29 October
- Buses replace late night trains between Brighton and Worthing / Littlehampton from Monday 18 to Thursday 21 October
- Amended service through Redhill from 23:45 Saturday 23 and all day Sunday 24 October
- Amended late night service between Purley and Haywards Heath from Monday 18 to Thursday 21 October
- Buses replace trains from 22:30 each night between Hastings and Ashford International from Monday 18 to Thursday 21 October
- Buses replace trains between New Cross Gate and West Croydon / Crystal Palace on Sunday 14 November
- Buses replace trains between Southampton and Bournemouth / Poole / Portsmouth on Saturday 4 and Sunday 5 December
- No services to / from West Croydon after 22:45 from Monday 8 to Thursday 11 November
- Amended late night service between Sydenham and West Croydon from Monday 1 to Thursday 4 November
- Amended service to / from Crystal Palace on Saturday 23 and Sunday 24 October
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