Station Facilities: Buxton (BUX)
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Saturday 05:50-20:00 Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours |
| TrainTracker Phone Number | 0871 200 4915 |
| TrainTrackerText | Text dep BUX to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Saturday 05:50-20:00 Sunday 08:15-22:00 Monday-Friday 06:00-20:00 Saturday 06:00-20:00 |
| Staffing - Note |
Only Booking Office staff at this station |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Saturday 05:50-20:00 Sunday 08:15-22:30 |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | No |
| Oyster PrePay | No |
| Penalty Fares |
Penalty Fares do not apply when travelling from Buxton station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed |
| Customer Service - Primary Phone Number | 0845 00 00 125 |
| Customer Service - Fax Number | 0113 247 9059 |
| Customer Service - Alternate Minicom/Textphone (For customers with hearing impairments) | 0845 604 5608 |
| Customer Service - Address | Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU |
| Customer Service - Web Address | www.northernrail.org |
| Customer Service - Email Address | customer.relations@northernrail.org |
| Customer Service - Note |
|
| Left Luggage | No |
| Lost Property | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Lost Property - Primary Phone Number | 0845 00 00 125 |
| Lost Property - Fax Number | 0113 247 9059 |
| Lost Property - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Lost Property - Note |
Please contact Customer Relations |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Waiting Rooms - Note | Waiting room available during booking office hours, and canopy at all times |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | No |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Buxton station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| Tourist Information Office - Note | Local tourist information office can be contacted on 01298 25106 |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Helpline - Primary Phone Number | 08456 008 008 |
| Helpline - Fax Number | 0113 247 9059 |
| Helpline - Alternate Minicom/Textphone (For customers with hearing impairments) | 08456 045 608 |
| Helpline - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Helpline - Web Address | www.northernrail.org |
| Helpline - Email Address | assistance@northernrail.org |
| Helpline - Note |
We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
| Customer Help Points | No |
| Staff Help | Monday-Saturday 05:50-20:00 Sunday 08:15-22:00 Monday-Friday 06:00-20:00 Saturday 06:00-20:00 |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note |
Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets. |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Impaired Mobility Set Down - Note |
No designated area is provided. The station front may be used for set down purposes. |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Accessible Car Park Equipment - Note |
Disabled badge holders may park free of charge. The operating controls for the pay and display machines are 1440 mm above the ground. |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||
| Cycle Storage | 2 | ||||||||||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||||||||||
| Cycle Storage CCTV | No | ||||||||||||
| Car Park: Station Car Park |
| ||||||||||||
| Location for Rail Replacement Services | Replacement buses will pick up/drop off in the station car park. | ||||||||||||
| Taxi Rank | No | ||||||||||||
| Bus Services | Yes | ||||||||||||
| Bus Services - Note |
The nearest bus stops are located on Station Road directly outside the station. To walk into the town centre, cross the road at the pelican crossing and turn left down the hill. Busline 0871 200 2233 | ||||||||||||
| Metro Services | No | ||||||||||||
| Car Hire | No | ||||||||||||
| Cycle Hire | No | ||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
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LIVE DEPARTURES & ARRIVALS
