Kelvedon (KEL)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets The toilets are located in the Ticket Hall. -
Pay phone
Pay phone Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops Newsagent, open until 1000hrs only
Kelvedon
Getting to and from the station
Bicycle parking
Stands,Wheel Racks
- Storage sheltered
- No
- Storage location
-
10 sheffield stand spaces near side entrance, and 40 2-tier rack spaces on platform 1
- Storage spaces
- 50
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 281 with 6 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £7.80
- Off peak rate
- £5.50
- Saturday rate
- £3.50
- Sunday rate
- £3.50
- Weekly rate
- £35.00
- Monthly rate
- £138.00
- 3 Monthly rate
- £393.00
- Annual rate
- £1375.00
- CCTV Coverage
- No
- Car Park
- Premium Bay
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
- Number of spaces
- 10 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £1850.00
- CCTV Coverage
- No
- Onward travel information
-
First Essex buses stop at the station.
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 05:45 - 17:00
Saturday 05:30 - 12:15
Sunday 08:15 - 15:30
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards validators
Yes
-
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:30 - 19:30
Saturday 05:30 - 12:15
Sunday 08:15 - 15:30
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
-
Help point available at entrance
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services stopon station Road, at junction with Station Approach
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Coins
- Post box
Yes
- Outside the station
- Public Wi-Fi
Yes
- Shops
Yes
- Type of shops available
- Newsagent, open until 1000hrs only
- Toilets
Yes
- Toilets Location
- The toilets are located in the Ticket Hall.
- Baby changing facilities
No
- National key toilets
- No
- Waiting Rooms
Yes
- Waiting rooms opening hours
-
Monday - Friday 05:30 - 19:30
Saturday 05:30 - 12:15
Sunday 08:15 - 15:30
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
Yes
-
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
- Staff help available opening times
-
Monday - Friday 05:30 - 19:30
Saturday 05:30 - 12:15
Sunday 08:15 - 15:30
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
-
Note: There is step free access to each platform, but not between platforms (which is via a stepped footbridge).
- Wheelchairs available
No