Virgin Trains (VT)

14/08/2017 14:33:05
http://www.virgintrains.co.uk

Information last updated 15 September 2017 21:25

Company Information

Managing Director
Phil Whittingham 
Head Office
 
Phone
Textphone number
0 (For customers with hearing impairments)
Address
Virgin Trains
North Wing Offices
Euston Station London

NW1 2HS
Email address
customer.relations@virgintrains.co.uk  
Network map
Download network map Virgin Trains map PDF

Support & information

Customer services
 
Primary Phone
03331031031
01216547528  (For customers with hearing impairments)
Address
-
-
-

-
Web address
Virgin Trains - Customer Services
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Lost Property
 
Phone
03331031031
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Assisted Travel
 
Phone
08000158123
Textphone number
08000158124 (For customers with hearing impairments)
Web address
Virgin Trains - Assisted Travel
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
08719774222
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel
 
Phone
03331030909
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended overnight Virgin Trains services between Birmingham New Street and Wolverhampton from Monday 11 until Friday 15 December
Amended late night Virgin Trains services from Monday 4 to Thursday 7 December
Amended 16:33 London Euston to Blackpool North service from Monday 27 November until Friday 01 December
Amended 22:45 Wolverhampton to London Euston service from Monday 27 November until Thursday 30 September
Buses replace trains between Chester and Llandudno Junction on Sunday 26 November
Buses replace trains between Chester and Llandudno Junction on Sunday 19 November
Amended 22:45 Wolverhampton to London Euston service on Monday 20 November
Buses replace trains between Chester and Llandudno Junction on Sunday 12 November
Major improvement work between Preston and Blackpool from 11 November until Sunday 26 March
Amended 22:45 Wolverhampton to London Euston service from Monday 14 to Thursday 16 November
Amended Virgin Trains service 23:00 London Euston to Manchester Piccadilly from Monday 13 to Friday 17 November
Buses replace trains between Chester and Llandudno Junction on Sunday 5 November
Amended 22:30 and 23:30 London Euston to Wolverhampton service from Monday 30 October to Friday 3 November
Buses replace trains between Chester and Llandudno Junction on Sunday 29 October
No trains between Liverpool Lime Street and Hunts Cross / Crewe via Edge Hill on Saturday 28 and Sunday 29 October
Amended 22:45 Wolverhampton to London Euston service on Monday 23 October
No trains at Long Buckby and Northampton until 21:00 on Sunday 15 October
Amended 22:30 and 23:30 London Euston to Wolverhampton service from Monday 2 to Friday 6 October
Amended 22:45 Wolverhampton to London Euston service on Monday 9 October
Major improvement work at Liverpool Lime Street from Saturday 30 September until Sunday 22 October
Amended 22:45 Wolverhampton to London Euston service on Monday 25 September
Revised overnight service between Birmingham New Street and Wolverhampton from Tuesday 19 September to Friday 22 September