Virgin Trains (VT)

14/08/2017 14:33:05
http://www.virgintrains.co.uk

Information last updated 11 January 2018 11:56

Company Information

Managing Director
Phil Whittingham 
Head Office
 
Phone
Textphone number
0 (For customers with hearing impairments)
Address
Virgin Trains
North Wing Offices
Euston Station London

NW1 2HS
Email address
customer.relations@virgintrains.co.uk  
Network map
Download network map Virgin Trains map PDF

Support & information

Customer services
 
Primary Phone
03331031031
01216547528  (For customers with hearing impairments)
Address
-
-
-

-
Web address
Virgin Trains - Customer Services
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Lost Property
 
Phone
03331031031
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Assisted Travel
 
Phone
08000158123
Textphone number
08000158124 (For customers with hearing impairments)
Web address
Virgin Trains - Assisted Travel
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
08719774222
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel
 
Phone
03331030909
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Coventry and Northampton after 23:30 on Monday 26 March
No trains at Liverpool Lime Street on Sunday 8 April
Amended 23:00 London Euston to Manchester Piccadilly service from Monday 19 to Thursday 22 March
Amended 22:45 Wolverhampton to London Euston service from Monday 19 to Thursday 22 March
Buses replace trains between Chester and Llandudno Junction on Sunday 8 April
Amended 16:33 London Euston to Blackpool North service from Monday 19 to Friday 23 March
Amended service between Crewe and Liverpool Lime Street from Friday 30 March until Monday 2 April
Buses replace trains between Chester and Llandudno Junction on Saturday 24 and Sunday 25 March
Amended trains to / from Glasgow Central on Saturday 24 and Sunday 25 March
Buses replace trains between Chester and Llandudno Junction on Sunday 18 March
Buses replace evening trains between Crewe and Preston on Saturday 17 March
Amended 16:33 London Euston to Blackpool North service from Monday 12 to Friday 16 March
Amended late night services between Rugby and Northampton on Monday 12 March
Amended late night / early morning Virgin Trains services from Monday 5 until Friday 9 March
Amended evening Virgin Train services in the Birmingham New Street area between Tuesday 27 February and Thursday 1 March
Buses replace trains between Rugby and Northampton on the evening of Monday 26 February
Amended 16:33 London Euston to Blackpool North service from Monday 26 February to Friday 2 March
Buses replace late night / early morning trains between Rugby and Northampton from Monday 19 to Friday 23 February
Buses replace trains between Chester and Llandudno Junction on Sunday 11 February
Revised service in the Manchester Piccadilly area from Monday 5 to Friday 9 February
Amended services between Crewe and Liverpool Lime Street on Sunday 4 February
Amended services between Crewe and Stafford / Preston until 1430 on Sunday 4 February
Amended overnight Virgin Trains service at Wolverhampton from Monday 22 until Friday 26 January
Amended service to and from Liverpool Lime Street via Hunts Cross / Runcorn on Sunday 28 January
Buses replace late night services to and from Northampton from Monday 29 January to Thursday 1 February
Buses replace trains between Chester and Llandudno Junction on Sunday 28 January
Major improvement work between Preston and Blackpool from Saturday 11 November until Sunday 25 March