Virgin Trains (VT)

29/01/2016 12:48:53
http://www.virgintrains.co.uk

Information last updated 20 July 2017 12:43

Company Information

Managing Director
Phil Whittingham 
Head Office
 
Phone
Textphone number
0 (For customers with hearing impairments)
Address
Virgin Trains
North Wing Offices
Euston Station London

NW1 2HS
Email address
customer.relations@virgintrains.co.uk  
Network map
Download network map Virgin Trains map PDF

Support & information

Customer services
 
Primary Phone
03331031031
01216547528  (For customers with hearing impairments)
Address
-
-
-

-
Web address
Virgin Trains - Customer Services
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Lost Property
 
Phone
03331031031
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Assisted Travel
 
Phone
08000158123
Textphone number
08000158124 (For customers with hearing impairments)
Web address
Virgin Trains - Assisted Travel
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
08719774222
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel
 
Phone
03331030909
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended 22:30 and 23:30 London Euston to Wolverhampton service from Monday 2 to Friday 6 October
Amended 22:45 Wolverhampton to London Euston service on Monday 9 October
Major improvement work at Liverpool Lime Street from Saturday 30 September until Sunday 22 October
Amended 22:45 Wolverhampton to London Euston service on Monday 25 September
Revised service between Birmingham New Street and London Euston until 12:00 on Sunday 17 September
Revised overnight service between Birmingham New Street and Wolverhampton from Tuesday 19 September to Friday 22 September
Amended overnight Virgin Trains services between Birmingham New Street and Wolverhampton from Monday 11 to Thursday 14 September
Amended Virgin Trains services from Monday 4 to Thursday 7 September
No trains to or from London Euston on Saturday 26 and Sunday 27 August
Amended 23:00 London Euston to Manchester Piccadilly from Monday 21 to Thursday 24 August
Amended 22:45 Wolverhampton to London Euston service from Monday 21 to Thursday 24 August
Amended 08:05 Wolverhampton to London Euston service on Sunday 13 August
Buses replace trains between Crewe and Chester on Saturday 12 and Sunday 13 August
Amended 22:30 and 23:30 London Euston to Wolverhampton services from Monday 14 until Thursday 18 August
Amended 22:45 Wolverhampton to London Euston service from Monday 14 to Thursday 17 August
Amended overnight Virgin Trains services between Birmingham New Street and Wolverhampton from Tuesday 8 until Thursday 10 August
Buses replace trains between Crewe and Chester on Saturday 5 and Sunday 6 August
Amended 22:45 Wolverhampton to London Euston service on Monday 31 July