Useful contact numbers

Getting in touch with us by phone

Train Company phone numbers

Please view our Train Company index page to find contact details for Train Operating Companies.

National Rail Enquiries Phone Numbers

Please note: Calls to National Rail Enquiries numbers may be monitored for quality purposes.

• National Rail Enquiries: 08457 48 49 50
• TrainTracker™: 0871 200 49 50 (Calls cost 10p per minute from a BT landline, calls from other operators and mobiles may be higher)
• TrainTracker™ Text - text station name to: 8 49 50 (Costs 25p for each successful reply)
  
• National Rail Enquiries from overseas (Please note: International rates apply): +44(0)20 7278 5240
• National Rail Enquiries Textphone (for customers with hearing impairments): 0845 60 50 600
• Welsh language: 0845 60 40 500