Got a question?

Please phone us. A member of our team is waiting to take your call.

Phone: 03457 48 49 50

(Open 24 hours every day except Christmas Day)

From overseas: +44(0)20 7278 5240

(International rates apply)

Welsh language: 0345 60 40 500

(Open 07:00 to 20:00 every day except Christmas Day)

Textphone: 0345 60 50 600

(Customers with hearing impairment)

Automated services:

TrainTrackerâ„¢: 03457 48 49 50

(Our automated speech recognition service offers live arrival / departure board information, timetable and fares information over the phone with no wait time)

TrainTrackerâ„¢ Text - Text station name to: 8 49 50

(Cost 25p for each reply)

09 Ask Lisa 48307

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