*(Calls cost 10p per minute from a BT landline, calls from other operators and mobiles may be higher. Calls may be monitored for quality and training purposes)

TrainTracker uses speech recognition which lets you say what you want.

TrainTracker then looks up train times from our Live Departure and Arrivals Boards and our Online Journey Planner and speaks this information to you.

Traintracker can also be accessed on station-specific numbers. So if you regularly travel to or from the same station, then click here to find out about our station specific TrainTracker Numbers.

TrainTracker is useful for callers who require train times either for today or the next 3 months when they are away from the internet.

The service should work in most conditions. However, a number of things may help if you experience difficulties: Use your touch tone keypad , use the full station and county name when speaking, use the first few letters of the station name when using touchtone, call from a quiet place.

The service has live departure times for today and tomorrow and timetable times for the next 3 months.

TrainTracker™ remembers your previous requests. When you use a mobile phone, TrainTracker™ will try to match your previous requests the next time that you call and may offer you a specific journey. This adaptation includes repeats of the most recently requested information or information which was relating to travel today, return trains for journeys you’ve asked about where the outbound travel was today or yesterday and regularly requested routes. This may be based on frequency of calling, time of day and other aspects of your call profile. Use of the service indicates acceptance of the storage of the information required for the adaptation features to work.

We are interested to hear your thoughts on our TrainTracker Service. Comments can be made using the online feedback form. Click here to be taken to the feedback form.

Please click here to see the terms and conditions relating to TrainTracker