Train Tracker
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TrainTracker™ : 0871 200 49 50
TrainTracker™ is ideal for people who require train times either for today or for the next 3 months and are away from the internet.
We can help you with journey information
National Rail Enquiries now offers information service to customers on the move, our website is viewable on handheld devices and we provide text based and phone based self-service information. All these channels are updates simultaneously and in real time, so you are guaranteed the latest information regardless of how you choose to access it.
- Train tracker
- TrainTracker™ offers live arrival / departure board information over the phone. TrainTracker™. TrainTracker™ can be accessed by calling 0871 200 49 50.
- SMS
- TrainTracker™ Text provides live departure & arrival information direct to your mobile by texting your station or journey to 8 49 50.
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TrainTracker™ : 0871 200 49 50
For live train times for today and train timetables for the next three months.
How much does TrainTracker cost?
Calls cost 10p per minute from a BT landline, calls from other operators and mobiles may be higher. Calls may be monitored for quality and training purposes
How much does TrainTracker Text cost?
Messages sent to 8 49 50 cost the standard network rate. Our reply to you will cost 25p including VAT, and will be charged to you by your operator. You are only charged for replies containing departure/arrival information. You will not be charged for error or usage messages.
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TrainTracker™ : 0871 200 49 50
TrainTracker™ is ideal for people who require train times either for today or for the next 3 months and are away from the internet.
How does it adapt to me?
TrainTracker™ remembers your previous requests.
When you use a mobile phone, TrainTracker™ will try to match your previous requests the next time that you call and may offer you a specific journey.
This adaptation includes:
- repeats of the most recently requested information
- information which was relating to travel today
- return trains for journeys you've asked about where the outbound travel was today or yesterday
- regularly requested routes
This may be based on frequency of calling, time of day and other aspects of your call profile. Use of the service indicates acceptance of the storage of the information required for the adaptation features to work.
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TrainTracker™ : 0871 200 49 50
TrainTracker™ is ideal for people who require train times either for today or for the next 3 months and are away from the internet.
Useful hints for TrainTracker
The service should work in most conditions. However, a number of things may help if you experience difficulties: Use your touch tone keypad, use the full station and county name when speaking, use the first few letters of the station name when using touchtone, call from a quiet place.
The service has live departure times for today and tomorrow and timetable times for the next 3 months.
Useful hints for TrainTracker Text
TrainTracker™ Text can remember your previous request.
Try combining the different parts of these example with your own stations, to make the results more specific.
Review our text message illustration before you try it on your mobile phone
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TrainTracker™ Text : 8 49 50
Is it noisy where you are or do you simply prefer texting? You can also use TrainTracker Text.
How do I use TrainTracker™ Text?
Simply text your travel details to 8 49 50 to get up-to-the minute information for trains running in the next 21 or past 3 hours including delays and cancellations.
Find out more about TrainTracker™ Text Learn more
Why not take a look at our example below to experience what information you will receive.
Give TrainTracker™ Text a try!
Try our text message simulator free before you try it on your mobile phone
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TrainTracker™ : 0871 200 49 50
TrainTracker™ is ideal for people who require train times either for today or for the next 3 months and are away from the internet.
Comments or Suggestions?
TrainTracker™ and TrainTracker™ Text
We are interested to hear your thoughts on our TrainTracker™ Text service. Simply drop us a line, using our online Feedback area.
To comment about National Rail Enquiries
National Rail Enquiries provides fare and timetable information over the telephone and self-service portals using the Internet, telephone and mobile technology.
- General Comments
- - To talk to us about printed timetables, maps, advertising and other comments.
- Complaints
- - To talk to us about any concerns you have about any of our services.
- Website
- - To tell us if you're having difficulties navigating or using our website.
- Problems
- - To tell us about any Technical Problems you've experienced or errors you've found with our Journey Planner, Live Departure Boards, TrainTracker™ or any other part of our website.
By post
National Rail Enquiries
c/o Customer Relations
Freepost RRLH-GGCC-SCRE
Rotherham
S97 3ZX
