Service alteration details

PAGE LAST UPDATED: 23/01/2017 20:52. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Southern set to restore full rail service from Tuesday 24 January

Incident created
29/10/2016 13:31
Last updated
23/01/2017 12:03
Route affected
Download map of route affected

Various Southern routes

 
TOC(s) affected
Gatwick ExpressSouthern
Description

Southern members of the ASLEF union have suspended all industrial action, including strikes due to take place on 24, 25 and 27 January.

Monday 23 January - An RMT Union conductor strike is taking place today. More information is available here.

Tuesday 24 January onwards - Southern are planning to restore the full train service. Although Southern members of the ASLEF union have suspended all industrial action, Southern driver members of the RMT union are still subject to an overtime ban. Southern do not expect the RMT action to have an impact on services; however you are advised to check your journey before travelling.

You can find compensation and refund information here.

Information for customers with tickets booked on strike days:

If you have a ticket booked for a journey that involves travelling on the Southern rail network on one of the strike days, Southern will be happy to give you your money back if you decide not to travel.

Alternatively you can travel on the first non-strike day after your booking, though we may not be able to guarantee you a seat as trains are likely to be very busy. Please note, your tickets will only be valid on the first non-strike day after your original booking.

If you decide to travel on another operators’ trains or on a different type of public transport, while these will not be affected by strikes, they may be busier than usual.

Check before you travel:
Please use the National Rail Enquiries real-time Journey Planner to check your journey before you travel.

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey. Please keep your train ticket and make a note of your journey, as both will be required to support any claim. If you decide not to travel, you can get a refund from the company from which you originally bought the ticket.

Twitter:
If you would like to follow this incident on Twitter, please use #SouthernStrike

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