Service alteration details

PAGE LAST UPDATED: 30/03/2017 23:37. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Buses replace trains between Llandudno Junction and Blaenau Ffestiniog until at least mid-April

Incident created
23/02/2017 10:08
Last updated
30/03/2017 01:16
Route affected
Download map of route affected

Between Llandudno and Blaenau Ffestiniog

 
TOC(s) affected
Arriva Trains Wales
Description

In late February, storm Doris caused significant damage to the line near Pont-y-Pant station. There have been tree and rock falls from an overhang on Foel Felen mountain.

The line remains closed, to allow Network Rail and contractors to continue work to stabilise/repair the damage and make the area safe for trains to run. Network Rail continue to monitor the ongoing repair works and estimate that the line will remain closed until at least mid April.

Until the line re-opens, buses will replace trains between Llandudno Junction and Blaenau Ffestiniog from Monday to Saturday. Services do not run on this line on Sundays in the winter timetable.

The National Rail Enquiries real-time Journey Planner is showing the correct bus timetable up to and including Friday 31 March (please disregard any trains that are showing). For journey enquiries after this date, please check back closer to the time.

Additional Information:

Customers with essential mobility requirements will be provided with special transport arrangements and should contact:

  • Station staff, if at Llandudno Junction station
  • Arriva Trains Wales Customer Relations on 03333 211 202 or Disability Assistance on 03330 050501 (Mon-Sat: 8am-8pm) (Sun: 11am-8pm)
  • National Rail Enquiries on 03457 48 49 50 or tweet @nationalrailenq (Mon-Sun for out of hours coverage)

 

Twitter:
If you would like to follow this incident on Twitter, please use #ConwyValleyLine

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.