April 2019

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    Stations & on train

     

    Map key

    Accessible WC
    ATM/Cash Machine
    Entrance
    Escalator
    Female Toilets
    Help point
    Lift
    Lost Property
    Male Toilets
    Photo Booth
    Seats
    Shop
    Stairs
    Telephone
    Ticket Counter
    Ticket Machine
    Vending Machine
     
    Top

    City Thameslink

    Upper Ground

    Telephones Ticket Machine Telephones Unisex Accessible Toilet Help Point Photos Telephones ATM Cash Machine Female Toilet Male Toilet Sweet Express Help Point Telephones ATM Cash Machine Vending Machine Vending Machine Help Point Ticket Machine Help Point Ticket Counter 1 Holborn Viaduct Entrance Holborn Viaduct Side Entrance Ticket Counter 2 Front Entrance Stairs Ludgate Hill Entrance Escalator Platform 2 up to Ludgate Hill Escalator Platform 2 Ludgate Hill Escalator Holborn Viaduct Main Entrance Down Escalator down to platform 1 Holborn Viaduct Entrance Escalator up to Holborn Viaduct Entrance Ludgate Hill Stepped Entrance Escalator up to Ludgate Hill Entrance Escalator Down to Platform 1 from Ludgate Hill Entrance Lift Lift Escalator Holborn Viaduct Main Entrance up Escalator Down from Holborn Viaduct Entrance Escalator up to Holborn Viaduct Entrance Ticket Gates Stairs Platform 2 Ludgate Hill Entrance Stairs Fleet Place Ticket Gates Stairs Platform 2 Holborn Viaduct Stairs Platform 1 Ludgate Hill Stairs Holborn Viaduct Main Entrance Stairs Platform 2 Holborn Viaduct Costa Coffee Escalators and Stairs down to Platform 1 Escalators and Stairs down to Platform 2 Escalators, Stairs and Lift to Platform 1 Scotts Escalators, Stairs and Lift to Platform 2 WHSmiths. Station Offices Concourse Holborn Viaduct Ludgate Hill Fleet Place Concourse Concourse
    o1599-0210926_thumb.jpg

    How many are there: 1

    o1599-0210912_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1599-0210922_thumb.jpg

    How many are there: 2

    o1599-0211023_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.

    o1599-0000573_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210913_thumb.jpg

    Photos

    o1599-0210914_thumb.jpg

    How many are there: 4

    o1599-0210915_thumb.jpg

    How many are there: 1

    o1599-0210930_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    Unable to assess at time of audit.

    o1599-0210925_thumb.jpg

    Sweet Express
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1599-0210923_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0000265_thumb.jpg

    How many are there: 2

    o1599-0211045_thumb.jpg

    How many are there: 1

    o1599-0211033_thumb.jpg

    The vending machine contains sweets.

    o1599-0211031_thumb.jpg

    The vending machine contains cold drinks.

    o1599-0211032_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0211041_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1599-0210919_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210916_thumb.jpg

    Ticket Counter 1
    How many windows: 5

    o1599-0211061_thumb.jpg

    Holborn Viaduct Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1599-0211047_thumb.jpg

    Holborn Viaduct Side Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1599-0211038_thumb.jpg

    Ticket Counter 2
    How many windows: 1
    There is an induction loop available.
    The chip and PIN pad can be moved
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1599-0210903_thumb.jpg

    Front Entrance Stairs
    The stairs are outdoors.
    No of steps: 4

    o1599-0211070_thumb.jpg

    Ludgate Hill Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1599-0210976_thumb.jpg

    Escalator Platform 2 up to Ludgate Hill
    The escalator travels up.

    o1599-0211071_thumb.jpg

    Escalator Platform 2 Ludgate Hill
    The escalator travels down.

    o1599-0211057_thumb.jpg

    Escalator Holborn Viaduct Main Entrance Down
    The escalator travels down.

    o1599-0210941_thumb.jpg

    Escalator down to platform 1 Holborn Viaduct Entrance
    The escalator travels down.

    o1599-0210945_thumb.jpg

    Escalator up to Holborn Viaduct Entrance
    The escalator travels up.

    o1599-0210906_thumb.jpg

    Ludgate Hill Stepped Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1599-0210934_thumb.jpg

    Escalator up to Ludgate Hill Entrance
    The escalator travels up.

    o1599-0210935_thumb.jpg

    Escalator Down to Platform 1 from Ludgate Hill Entrance
    The escalator travels down.

    o1599-0211016_thumb.jpg

    Lift
    There is not enough room in the lift for a wheelchair user and their companion.
    The lift car measures 870mm wide x 1300mm deep.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1

    o1599-0211018_thumb.jpg

    Lift
    There is not enough room in the lift for a wheelchair user and their companion.
    The lift car measures 870mm wide x 1300mm deep.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1

    o1599-0211060_thumb.jpg

    Escalator Holborn Viaduct Main Entrance up
    The escalator travels up.

    o1599-0211013_thumb.jpg

    Escalator Down from Holborn Viaduct Entrance
    The escalator travels down.

    o1599-0211010_thumb.jpg

    Escalator up to Holborn Viaduct Entrance
    The escalator travels up.

    o1599-0211035_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1599-0210974_thumb.jpg

    Stairs Platform 2 Ludgate Hill Entrance
    The stairs are not outdoors.
    Number of Steps: 11,11,11
    There is a visual contrast between the step edge and the tread.

    o1599-0211050_thumb.jpg

    Stairs Fleet Place
    The stairs are not outdoors.
    No of steps: 13

    o1599-0210920_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1599-0211011_thumb.jpg

    Stairs Platform 2 Holborn Viaduct
    The stairs are not outdoors.
    Number of Steps: 4,16,16
    There is a visual contrast between the step edge and the tread.

    o1599-0210932_thumb.jpg

    Stairs Platform 1 Ludgate Hill
    The stairs are not outdoors.
    Number of Steps: 11,11,11
    There is a visual contrast between the step edge and the tread.

    o1599-0211055_thumb.jpg

    Stairs Holborn Viaduct Main Entrance
    The stairs are not outdoors.
    Number of Steps: 4,15,3
    There is a visual contrast between the step edge and the tread.

    o1599-0210943_thumb.jpg

    Stairs platform 1 Holborn Viaduct
    The stairs are not outdoors.
    Number of Steps: 4,16,16
    There is a visual contrast between the step edge and the tread.

    o1599-0211081_thumb.jpg

    Costa Coffee
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    Both entrances from the Station concourse are equally accessible via open double doors.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1599-0211076_thumb.jpg

    Escalators and Stairs down to Platform 1

    o1599-0211075_thumb.jpg

    Escalators and Stairs down to Platform 2

    o1599-0211079_thumb.jpg

    Escalators, Stairs and Lift to Platform 1

    o1599-0211036_thumb.jpg

    Scotts
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1599-0211082_thumb.jpg

    Escalators, Stairs and Lift to Platform 2

    o1599-0210908_thumb.jpg

    WHSmiths.
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1599-0211084_thumb.jpg

    Station Offices

    o1599-0211054_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o1599-0211064_thumb.jpg

    Holborn Viaduct

    o1599-0210901_thumb.jpg

    Ludgate Hill

    o1599-0211063_thumb.jpg

    Fleet Place

    o1599-0210911_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o1599-0211044_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    Ground Floor

    Seats Seats Help Point Lost Property Seats Seats Seats Seats Seats Seats Help Point Help Point Help Point Help Point Help Point Help Point Helppoint Help Point Help Point Help Point Help Point Help Point Help Point Seats Seats Telephones Seats Seats Seats Seats Seats Seats Seats Seats Seats Seats Seats Seats Escalator Down to Platform 1 from Ludgate Hill Entrance Escalator up to Ludgate Hill Entrance Escalator Platform 2 Ludgate Hill Lift Escalator down to platform 1 Holborn Viaduct Entrance Escalator up to Holborn Viaduct Entrance Escalator Down from Holborn Viaduct Entrance Lift Escalator Platform 2 up to Ludgate Hill Escalator up to Holborn Viaduct Entrance Stairs Platform 1 Ludgate Hill Stairs Platform 2 Ludgate Hill Entrance Stairs platform 1 Holborn Viaduct Stairs Platform 2 Holborn Viaduct Escalators, stairs and Lift to Ludgate Hill Entrance Concourse Escalators and Stairs to Holborn Viaduct Entrance Escalators and Stairs to Holborn Viaduct Entrance Escalators, stairs and Lift to Ludgate Hill Entrance Concourse Landing Landing Landing Landing Platform 1 Platform 2
    o1599-0211002_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1599-0211006_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1599-0210957_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210969_thumb.jpg

    Lost Property
    Wheelchair users can access all visitor areas and move around without obstruction.
    There is adequate lighting.
    There are no entry doors.
    The floor surfaces are slip resistant.
    There is sufficient space to write or sign documents on the counter.
    There is an induction loop available.

    o1599-0210986_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o1599-0210988_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o1599-0210995_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o1599-0210998_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o1599-0210999_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1599-0211001_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1599-0210936_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0000558_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210939_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210949_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210952_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210955_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210984_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.55
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210987_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210993_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210997_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0211000_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0211005_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0211008_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1599-0210985_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o1599-0210994_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o1599-0210996_thumb.jpg

    How many are there: 1

    o1599-0211007_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o1599-0210956_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o1599-0210940_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o1599-0210937_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o1599-0210968_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o1599-0210938_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o1599-0210947_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1599-0210948_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o1599-0210950_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o1599-0210951_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o1599-0210953_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1599-0210954_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1599-0210935_thumb.jpg

    Escalator Down to Platform 1 from Ludgate Hill Entrance
    The escalator travels down.

    o1599-0210934_thumb.jpg

    Escalator up to Ludgate Hill Entrance
    The escalator travels up.

    o1599-0211071_thumb.jpg

    Escalator Platform 2 Ludgate Hill
    The escalator travels down.

    o1599-0211016_thumb.jpg

    Lift
    There is not enough room in the lift for a wheelchair user and their companion.
    The lift car measures 870mm wide x 1300mm deep.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1

    o1599-0210941_thumb.jpg

    Escalator down to platform 1 Holborn Viaduct Entrance
    The escalator travels down.

    o1599-0210945_thumb.jpg

    Escalator up to Holborn Viaduct Entrance
    The escalator travels up.

    o1599-0211013_thumb.jpg

    Escalator Down from Holborn Viaduct Entrance
    The escalator travels down.

    o1599-0211018_thumb.jpg

    Lift
    There is not enough room in the lift for a wheelchair user and their companion.
    The lift car measures 870mm wide x 1300mm deep.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1

    o1599-0210976_thumb.jpg

    Escalator Platform 2 up to Ludgate Hill
    The escalator travels up.

    o1599-0211010_thumb.jpg

    Escalator up to Holborn Viaduct Entrance
    The escalator travels up.

    o1599-0210932_thumb.jpg

    Stairs Platform 1 Ludgate Hill
    The stairs are not outdoors.
    Number of Steps: 11,11,11
    There is a visual contrast between the step edge and the tread.

    o1599-0210974_thumb.jpg

    Stairs Platform 2 Ludgate Hill Entrance
    The stairs are not outdoors.
    Number of Steps: 11,11,11
    There is a visual contrast between the step edge and the tread.

    o1599-0210943_thumb.jpg

    Stairs platform 1 Holborn Viaduct
    The stairs are not outdoors.
    Number of Steps: 4,16,16
    There is a visual contrast between the step edge and the tread.

    o1599-0211011_thumb.jpg

    Stairs Platform 2 Holborn Viaduct
    The stairs are not outdoors.
    Number of Steps: 4,16,16
    There is a visual contrast between the step edge and the tread.

    o1599-0211078_thumb.jpg

    Escalators, stairs and Lift to Ludgate Hill Entrance Concourse

    o1599-0211077_thumb.jpg

    Escalators and Stairs to Holborn Viaduct Entrance

    o1599-0211074_thumb.jpg

    Escalators and Stairs to Holborn Viaduct Entrance

    o1599-0211073_thumb.jpg

    Escalators, stairs and Lift to Ludgate Hill Entrance Concourse

    o1599-0210973_thumb.jpg

    Landing

    o1599-0210967_thumb.jpg

    Landing

    o1599-0211009_thumb.jpg

    Landing

    o1599-0210958_thumb.jpg

    Landing

    o1599-0210962_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1599-0210980_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.