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January 2019

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How many are there: 1

The ticket machine accepts coins and payment cards.

How many of this type of machine are there: 2

Prepaid tickets can be collected.

The vending machine contains cold drinks.

How many are there: 4

How many are there: 1

Photos

How many are there: 2

There are female toilet facilities available.

There are doors to the toilet block.

The entrance door to the toilet opens inwards.

The toilet doors open inwards.

There are no accessible toilet facilities.

There are other accessible toilets at the station

There are no baby change facilities available.

The Help Point is white.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

Unable to assess at time of audit.

Sweet Express

The approach to the building will not cause difficulty for any users.

There is one entrance into the building.

A wheelchair user can enter the building unaided.

The access is level.

A parent with a pushchair or pram can enter the building unaided.

There are no steps into the building.

There are unisex accessible toilet facilities available.

The main entrance doors of the toilet are not automatic.

The entrance door to the toilet opens out.

The toilets are kept locked.

The toilets require a RADAR Key.

There are grab rails present.

How many are there: 2

The ticket machine accepts coins and payment cards.

How many of this type of machine are there: 1

Prepaid tickets can be collected.

The vending machine contains sweets.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

How many are there: 1

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

Ticket Counter 1

How many windows: 5

Holborn Viaduct Side Entrance

This is an entrance and exit.

There is no safe crossing.

Holborn Viaduct Entrance

This is an entrance and exit.

There is no safe crossing.

Ticket Counter 2

How many windows: 1

There is an induction loop available.

The chip and PIN pad can be moved

Wheelchair users can access all visitor areas and move around without obstruction.

Front Entrance Stairs

The stairs are outdoors.

No of steps: 4

Ludgate Hill Entrance

This is an entrance and exit.

There is no safe crossing.

Escalator Holborn Viaduct Main Entrance Down

The escalator travels down.

Escalator down to platform 1 Holborn Viaduct Entrance

The escalator travels down.

Escalator up to Holborn Viaduct Entrance

The escalator travels up.

Escalator Platform 2 up to Ludgate Hill

The escalator travels up.

Escalator Platform 2 Ludgate Hill

The escalator travels down.

Escalator Holborn Viaduct Main Entrance up

The escalator travels up.

Escalator Down to Platform 1 from Ludgate Hill Entrance

The escalator travels down.

Lift

There is not enough room in the lift for a wheelchair user and their companion.

The lift car measures 870mm wide x 1300mm deep.

The lift has audible announcements.

The buttons are also in Braille.

There is an emergency alarm button in easy reach for all users.

What is the height of the handrail in metres: 0.9

What is the height of the call button in metres: 0.9

What is the height of the direction button in metres: 1.1

Escalator up to Ludgate Hill Entrance

The escalator travels up.

Ludgate Hill Stepped Entrance

This is an entrance and exit.

There is no safe crossing.

There is not enough room in the lift for a wheelchair user and their companion.

The lift car measures 870mm wide x 1300mm deep.

The lift has audible announcements.

The buttons are also in Braille.

There is an emergency alarm button in easy reach for all users.

What is the height of the handrail in metres: 0.9

What is the height of the call button in metres: 0.9

What is the height of the direction button in metres: 1.1

Escalator Down from Holborn Viaduct Entrance

The escalator travels down.

Escalator up to Holborn Viaduct Entrance

The escalator travels up.

Ticket Gates

Staff are available at the ticket gates to provide assistance.

Stairs Platform 2 Ludgate Hill Entrance

The stairs are not outdoors.

Number of Steps: 11,11,11

There is a visual contrast between the step edge and the tread.

Stairs Fleet Place

The stairs are not outdoors.

No of steps: 13

Ticket Gates

Staff are available at the ticket gates to provide assistance.

Stairs Platform 2 Holborn Viaduct

The stairs are not outdoors.

Number of Steps: 4,16,16

There is a visual contrast between the step edge and the tread.

Stairs Platform 1 Ludgate Hill

The stairs are not outdoors.

Number of Steps: 11,11,11

There is a visual contrast between the step edge and the tread.

Stairs Holborn Viaduct Main Entrance

The stairs are not outdoors.

Number of Steps: 4,15,3

There is a visual contrast between the step edge and the tread.

Stairs platform 1 Holborn Viaduct

The stairs are not outdoors.

Number of Steps: 4,16,16

There is a visual contrast between the step edge and the tread.

Costa Coffee

The approach to the building will not cause difficulty for any users.

There is more than one entrance into the building.

The main entrance is the most accessible for wheelchair users.

Please detail the location of the most suitable entrance for wheelchair users.:

Both entrances from the Station concourse are equally accessible via open double doors.

A wheelchair user can enter the building unaided.

The access is level.

A parent with a pushchair or pram can enter the building unaided.

There are no steps into the building.

There are double doors.

Escalators and Stairs down to Platform 1

Escalators and Stairs down to Platform 2

Escalators, Stairs and Lift to Platform 1

Scotts

The approach to the building will not cause difficulty for any users.

There is one entrance into the building.

A wheelchair user can enter the building unaided.

The access is level.

A parent with a pushchair or pram can enter the building unaided.

There are no steps into the building.

There are double doors.

Escalators, Stairs and Lift to Platform 2

WHSmiths.

The approach to the building will not cause difficulty for any users.

There is one entrance into the building.

A wheelchair user can enter the building unaided.

The access is level.

A parent with a pushchair or pram can enter the building unaided.

There are no steps into the building.

There are double doors.

Station Offices

Concourse

There is staff assistance available.

Wheelchair users can get to all areas of the hall.

There are arrivals information screens.

There are departure information screens.

Holborn Viaduct

Ludgate Hill

Fleet Place

There is staff assistance available.

Wheelchair users can get to all areas of the hall.

There are arrivals information screens.

There are departure information screens.

There is staff assistance available.

Wheelchair users can get to all areas of the hall.

There are arrivals information screens.

There are departure information screens.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 4

The seats provided are stable.

The seating has armrests.

The seats provided are stable.

The seating has armrests.

How many individual seats (Benches count as 1): 3

The seats provided are stable.

The seating has armrests.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 2

The seats provided are stable.

The seating has armrests.

The seats provided are stable.

The seating has armrests.

Lost Property

Wheelchair users can access all visitor areas and move around without obstruction.

There is adequate lighting.

There are no entry doors.

The floor surfaces are slip resistant.

There is sufficient space to write or sign documents on the counter.

There is an induction loop available.

The seats provided are stable.

The seating has armrests.

The seats provided are stable.

The seating has armrests.

The seats provided are stable.

The seating has armrests.

The seats provided are stable.

The seating has armrests.

The seats provided are stable.

The seating has armrests.

The seats provided are stable.

The seating has armrests.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 4

The seats provided are stable.

The seating has armrests.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 2

How many individual seats (Benches count as 1): 3

The seats provided are stable.

The seating has armrests.

The seats provided are stable.

The seating has armrests.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

The Help Point is white.

What is the measurement of the Help point from floor to button in metres: 1.55

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 4

How many individual seats (Benches count as 1): 2

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

What is the measurement of the Help point from floor to button in metres: 1.1

The Help Point has an induction loop fitted.

There is contact options for both Information and Emergencies.

How many are there: 1

How many individual seats (Benches count as 1): 4

The seats provided are stable.

The seating has armrests.

Escalator up to Ludgate Hill Entrance

The escalator travels up.

Escalator Platform 2 Ludgate Hill

The escalator travels down.

There is not enough room in the lift for a wheelchair user and their companion.

The lift car measures 870mm wide x 1300mm deep.

The lift has audible announcements.

The buttons are also in Braille.

There is an emergency alarm button in easy reach for all users.

What is the height of the handrail in metres: 0.9

What is the height of the call button in metres: 0.9

What is the height of the direction button in metres: 1.1

Escalator up to Holborn Viaduct Entrance

The escalator travels up.

Escalator Down from Holborn Viaduct Entrance

The escalator travels down.

Escalator Down to Platform 1 from Ludgate Hill Entrance

The escalator travels down.

Escalator down to platform 1 Holborn Viaduct Entrance

The escalator travels down.

Escalator Platform 2 up to Ludgate Hill

The escalator travels up.

There is not enough room in the lift for a wheelchair user and their companion.

The lift car measures 870mm wide x 1300mm deep.

The lift has audible announcements.

The buttons are also in Braille.

There is an emergency alarm button in easy reach for all users.

What is the height of the handrail in metres: 0.9

What is the height of the call button in metres: 0.9

What is the height of the direction button in metres: 1.1

Escalator up to Holborn Viaduct Entrance

The escalator travels up.

The stairs are not outdoors.

Number of Steps: 11,11,11

There is a visual contrast between the step edge and the tread.

The stairs are not outdoors.

Number of Steps: 11,11,11

There is a visual contrast between the step edge and the tread.

The stairs are not outdoors.

Number of Steps: 4,16,16

There is a visual contrast between the step edge and the tread.

The stairs are not outdoors.

Number of Steps: 4,16,16

There is a visual contrast between the step edge and the tread.

Escalators, stairs and Lift to Ludgate Hill Entrance Concourse

Escalators and Stairs to Holborn Viaduct Entrance

Escalators and Stairs to Holborn Viaduct Entrance

Escalators, stairs and Lift to Ludgate Hill Entrance Concourse

Landing

Landing

Landing

Landing

Platform Number: 2

There is staff assistance available on the platform.

There are train announcements.

There are display boards on this platform.

The display boards show the next departure.

The display boards show the next few departures.

Platform Number: 1

There is staff assistance available on the platform.

There are train announcements.

There are display boards on this platform.

The display boards show the next departure.

The display boards show the next few departures.