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    Map key

    Accessible WC
    ATM/Cash Machine
    Coffee Shop
    Cycle Rack/Storage
    Drop Off Point
    Entrance
    Female Toilets
    Help point
    Lift
    Male Toilets
    Photo Booth
    Ramp
    Seats
    Shop
    Single/Double Doors
    Stairs
    Subway
    Taxi and Drop Off Point
    Taxi Rank
    Telephone
    Ticket Counter
    Ticket Machine
    Travel Information Office
    Vending Machine
    Waiting Room
     
    Top

    Colchester

    Ground Floor

    Seats Female Toilet Bike Vending Machine Seats Vending Machine Seats Seats K Help Point Helppoint Lift for Platforms 3 to 6 Seats Taxi & Drop Off Ticket Counter CoffeeLink Male Toilet Unisex Accessible Toilet Male Toilet Doors Customer Information Office Bike Photos Ticket Machine Vending Machine Seats Ticket Machine Pumpkin Telephones Waiting Room Unisex Accessible Toilet Cycle Racks Seats ATM Cash Machine Taxi Ticket Machine Lift for Platforms 1 and 2 Female Toilet Seats Cycle Racks Ticket Machine Drop Off Vending Machine ATM Cash Machine Seats Telephones Bike Taxi Concourse Entrance Ticket Counter Ticket Hall Entrance Main Entrance Ramp Ramp Pumpkin Cafe Shop Shelter Shelter Ticket Gates Multi-Stairs on Platforms 1 and 2 Stairs to Platforms 3-6 WHSmith Stairs from Ticket Hall to Subway Ticket Gates Waiting Room Road Platform 5 Road Old Entrance-not in use Road Platform 3 Bus Lane Platform 6 Pavement Pavement and Zebra Crossing Pavement Ticket Hall Concourse Station Buildings Subway Station Buildings Station Buildings Platform 4 Disused Platform Access Road Access Road Station Building Car Park Platform 2 Platform 1 Disabled Parking
    o1543-0213729_thumb.jpg

    How many individual seats (Benches count as 1): 3

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    There are female toilet facilities available.

    o1543-0000530_thumb.jpg

    Cycles are stored in a shared compound/cages
    How many cycle racks: 134
    The cycle racks are covered.
    Additional Details:
    Fob is required, please speak to station staff for availability.

    o1543-0000159_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o1543-0000637_thumb.jpg

    How many individual seats (Benches count as 1): 1

    o1543-0000113_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o1543-0000165_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o1543-0000119_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o1543-0213702_thumb.jpg

    K's Kleaners
    The approach to the building will not cause difficulty for any users.
    A wheelchair user can enter the building unaided.
    The access is level.
    There is a single door.

    o1543-0000486_thumb.jpg

    The Help Point is blue.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1543-0213769_thumb.jpg

    The Help Point is blue.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1543-0000060_thumb.jpg

    Lift for Platforms 3 to 6

    o1543-0213730_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o1543-0000565_thumb.jpg

    Taxi & Drop Off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is enough room to accommodate safe side and rear loading.
    Please be aware that there is not direct level access from the drop off point to the pavement or designated pedestrianised area.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is Level.
    Seating is provided at intervals on long or inclined routes.

    o1543-0000587_thumb.jpg

    Ticket Counter
    How many windows: 2

    o1543-0213577_thumb.jpg

    CoffeeLink
    The approach to the building will not cause difficulty for any users.

    o1543-0000646_thumb.jpg

    There are male toilet facilities available.

    o1543-0213763_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens in.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.

    o1543-0000522_thumb.jpg

    There are male toilet facilities available.
    The toilets are not on level access.
    There is one step to the Entrance
    There are steps leading to the toilet.
    How many steps: 1
    There are doors to the toilet block.

    o1543-0000600_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.

    o1543-0213575_thumb.jpg

    Customer Information Office
    How many windows: 1

    o1543-0214336_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 96
    The cycle racks are covered.

    o1543-0000162_thumb.jpg

    Photos

    o1543-0000164_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1543-0213721_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o1543-0213718_thumb.jpg

    How many individual seats (Benches count as 1): 10

    o1543-0213545_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1543-0213740_thumb.jpg

    Pumpkin
    The approach to the building will not cause difficulty for any users.

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    How many are there: 1

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    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1543-0000657_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.

    o1543-0000527_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 20
    The cycle racks are covered.

    o1543-0213725_thumb.jpg

    How many individual seats (Benches count as 1): 7

    o1543-0213755_thumb.jpg

    How many are there: 1

    o1543-0000145_thumb.jpg

    Taxi

    o1543-0000163_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1543-0000128_thumb.jpg

    Lift for Platforms 1 and 2

    o1543-0213775_thumb.jpg

    There are female toilet facilities available.
    The toilets are not on level access.

    o1543-0213767_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o1543-0000481_thumb.jpg

    Cycles are stored in a shared compound/cages
    How many cycle racks: 100
    The cycle racks are covered.

    o1543-0000586_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1543-0000146_thumb.jpg

    Drop Off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is enough room to accommodate safe side and rear loading.
    There is direct level access from the drop off point to the pavement or designated pedestrianised area.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is Level.

    o1543-0213732_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o1543-0213731_thumb.jpg

    How many are there: 1

    o1543-0000105_thumb.jpg

    How many individual seats (Benches count as 1): 6

    o1543-0000121_thumb.jpg

    How many are there: 1

    o1543-0000480_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 60
    The cycle racks are covered.

    o1543-0000570_thumb.jpg

    Taxi

    o1543-0000577_thumb.jpg

    Concourse Entrance
    This is an entrance and exit.
    There is a Zebra crossing.

    o1543-0213746_thumb.jpg

    Ticket Counter
    There is a maze queue.
    How many windows: 4

    o1543-0000459_thumb.jpg

    Ticket Hall Entrance
    This is an entrance and exit.
    There is a Zebra crossing.

    o1543-0000464_thumb.jpg

    Main Entrance
    This is an entrance and exit.
    There is a Zebra crossing.

    o1543-0000104_thumb.jpg

    Ramp
    Distance in metres: 2
    The ramp has a shallow gradient.

    o1543-0213768_thumb.jpg

    Ramp
    Distance in metres: 2
    The ramp has a shallow gradient.

    o1543-0000636_thumb.jpg

    Pumpkin Cafe Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1543-0213716_thumb.jpg

    Shelter

    o1543-0213719_thumb.jpg

    Shelter

    o1543-0000474_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1543-0000087_thumb.jpg

    Multi-Stairs on Platforms 1 and 2
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o1543-0000064_thumb.jpg

    Stairs to Platforms 3-6
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o1543-0000599_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1543-0000483_thumb.jpg

    Stairs from Ticket Hall to Subway
    There is a stair lift available with staff assistance.
    The stairs are not outdoors.
    Number of Steps: 13,12
    There is a visual contrast between the step edge and the tread.

    o1543-0000590_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1543-0000226_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1543-0000453_thumb.jpg

    Road

    o1543-0213728_thumb.jpg

    Platform Number: 5
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.

    o1543-0000455_thumb.jpg

    Road

    o1543-0000549_thumb.jpg

    Old Entrance-not in use

    o1543-0000526_thumb.jpg

    Road

    o1543-0213715_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.

    o1543-0213753_thumb.jpg

    Bus Lane

    o1543-0213713_thumb.jpg

    Platform Number: 6
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1543-0000529_thumb.jpg

    Pavement

    o1543-0213752_thumb.jpg

    Pavement and Zebra Crossing

    o1543-0000552_thumb.jpg

    Pavement

    o1543-0213743_thumb.jpg

    Ticket Hall
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    o1543-0000584_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o1543-0213759_thumb.jpg

    Station Buildings

    o1543-0213742_thumb.jpg

    Subway

    o1543-0000551_thumb.jpg

    Station Buildings

    o1543-0213776_thumb.jpg

    Station Buildings

    o1543-0213724_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1543-0213710_thumb.jpg

    Trains do not stop here

    o1543-0213754_thumb.jpg

    Access Road

    o1543-0000528_thumb.jpg

    Access Road

    o1543-0000576_thumb.jpg

    Station Buildings

    o1543-0213758_thumb.jpg

    Car Park
    No of Accessible spaces: 14
    There is a vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o1543-0213780_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1543-0213778_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1543-0213704_thumb.jpg

    Disabled Parking
    The car park is close to the building.
    No of Accessible spaces: 10
    There is no vehicle height restriction barrier at the entrance to the car park.
    There is not a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
    A wheelchair user can get from the parking area to the station without assistance.
    The car park surface is smooth and even.
    The footpath routes from the designated parking/drop off point are on an even surface.