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    Map key

    Accessible Parking
    Accessible WC
    ATM/Cash Machine
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Female Toilets
    Help point
    Lift
    Luggage Trolleys
    Male Toilets
    Photo Booth
    Ramp
    Seats
    Single/Double Doors
    Stairs
    Taxi and Drop Off Point
    Telephone
    Ticket Counter
    Ticket Machine
    Vending Machine
    Waiting Room
     
    Top

    Crewe

    Ground Floor

    Ticket Machine Seats Telephones Seats Photos ATM Cash Machine Ticket Machine Vending Machine Ticket Machine Unisex Accessible Toilet Doors Seats Luggage Trolley Doors Telephones Bicycle Racks Help Point Accessible Parking Taxi and Drop Off Lift for platforms 6 to 11 Ticket Counters Lift on Platform 5 Lift on Platform 12 Main Entrance 1 Main Entrance 2 Multi-Stairs on Platform 12 Multi-Stairs on Platform 5 Multi-Stairs on Platform 6 Pavement Pavement Road Road Caffe Ritazza Access Road WHSmith Access Road Pavement Pavement First Class Lounge Short Stay Car Park Pavement Travel Centre Offices Road Long Stay Car Park Bridge Ticket Hall Tracks underneath road Platforms run underneath the Ticket Hall
    o1565-0012417_thumb.jpg

    The ticket machine accepts payment cards only.
    There are car parking pay machines adjacent.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1565-0012416_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    Seating is provided in a range of heights.
    The seating has armrests.

    o1565-0012408_thumb.jpg

    How many are there: 3

    o1565-0012407_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o1565-0012610_thumb.jpg

    Photos

    o1565-0012619_thumb.jpg

    How many are there: 2

    o1565-0000046_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1565-0012611_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.
    There are two vending machines next to each other.

    o1565-0012409_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1565-0012260_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    There are grab rails present.

    o1565-0012618_thumb.jpg

    There are double doors.
    There is an intercom to the right of the doors to gain access.
    The door is automatic.
    The door(s) open outwards.
    The doorway is wide enough for all users.
    Please be aware that the threshold into the area is not level.

    o1565-0012410_thumb.jpg

    How many individual seats (Benches count as 1): 1
    The seats provided are stable.

    o1565-0012609_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1565-0012406_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.

    o1565-0000060_thumb.jpg

    How many are there: 2

    o1565-0012235_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 10
    The cycle racks are covered.

    o1565-0012256_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.03
    There is contact options for both Information and Emergencies.

    o1565-0000018_thumb.jpg

    Accessible Parking Spaces
    No of Accessible spaces: 2
    Waiting is restricted to 30 Minutes.
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.
    Tariff:
    No tariff.

    o1565-0012396_thumb.jpg

    Taxi & Drop Off
    There is an accessible drop off point marked out.
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is not enough room to accommodate safe side and rear loading.

    o1565-0000157_thumb.jpg

    Lift for platforms 6 to 11

    o1565-0012412_thumb.jpg

    Ticket Counter
    How many windows: 4
    There is an induction loop available.
    The chip and PIN pad can be moved
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1565-0000062_thumb.jpg

    Lift on Platform 5

    o1565-0000267_thumb.jpg

    Lift on Platform 12

    o1565-0012399_thumb.jpg

    Main Entrance 1
    This is an entrance and exit.
    There is a Zebra crossing.

    o1565-0012397_thumb.jpg

    Main Entrance 2
    This is an entrance and exit.
    There is a Zebra crossing.

    o1565-0012589_thumb.jpg

    Multi-Stairs on Platform 12
    The stairs are not outdoors.
    Number of Steps: 18,18
    There is a visual contrast between the step edge and the tread.

    o1565-0012270_thumb.jpg

    Multi-Stairs on Platform 5
    The stairs are not outdoors.
    Number of Steps: 17,18
    There is a visual contrast between the step edge and the tread.

    o1565-0012521_thumb.jpg

    Multi-Stairs on Platform 6
    The stairs are not outdoors.
    Number of Steps: 17,18
    There is a visual contrast between the step edge and the tread.

    o1565-0012248_thumb.jpg

    Pavement

    o1565-0012231_thumb.jpg

    Pavement

    o1565-0012247_thumb.jpg

    Road

    o1565-0012244_thumb.jpg

    Road

    o1565-0012420_thumb.jpg

    Caffe Ritazza
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1565-0012392_thumb.jpg

    Access Road

    o1565-0012419_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1565-0012236_thumb.jpg

    Car Park Access Road

    o1565-0012389_thumb.jpg

    Pavement

    o1565-0012230_thumb.jpg

    Pavement

    o1565-0012258_thumb.jpg

    First Class Lounge
    Wheelchair users can access all visitor areas and move around without obstruction.
    The floor surfaces are slip resistant.

    o1565-0012232_thumb.jpg

    Short Stay Car Park
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o1565-0012249_thumb.jpg

    Pavement

    o1565-0012404_thumb.jpg

    Travel Centre
    How many windows: 1
    The chip and PIN pad can be moved
    There is an induction loop available.
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1565-0012422_thumb.jpg

    Offices

    o1565-0012237_thumb.jpg

    Road

    o1565-0012238_thumb.jpg

    Long Stay Car Park
    No of Accessible spaces: 12
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o1565-0012608_thumb.jpg

    Bridge

    o1565-0012421_thumb.jpg

    Ticket Hall
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o1565-0012620_thumb.jpg

    Tracks underneath road

    o1565-0012605_thumb.jpg

    Platforms run underneath the Ticket Hall

    Platform Level

    Seats Telephones Telephones Seats Telephones Telephones Telephones Seats Waiting Room Seats Seats Seats Bicycle Racks Doors Telephones Telephones Luggage Trolley Seats Seats Luggage Trolley Telephones Bicycle Racks Seats Seats Seats Luggage Trolley Telephones Bicycle Racks Luggage Trolley Seats LK Gourmet Seats Vending Machine Luggage Trolley Seats Seats LK Gourmet Unisex Accessible Toilet Entrance on platform 12 Male Toilet Female Toilet Female Toilet Female Toilet Male Toilet Unisex Accessible Toilet Male Toilet Lift  on platform 5 Lift for platforms 6 to 11 Lift on platform 12 Path Ramp Shelter Ramp WHSmith Multi-Stairs on Platform 6 Multi-Stairs on Platform 8 Multi-Stairs on Platform 12 Stairs for long stay car park Multi-Stairs on Platform 5 Multi-Stairs on Platform 12 Multi-Stairs on Platform 5 Pumpkin Cafe Shop Stepped access to long stay car park WHSmith Customer Services Crewe Hero Pub Access for rail replacement coaches Platform 2 Platform 3 Station Building Platform 10 Platform 9 Upper Crust Station Building Area between the Platforms Bridge with step access only Platform 4 Bridge Platform 8 Platform 7 Station Building Platform 1 Platform 12 Platform 5 Platform 6 Platform 11
    o1565-0012532_thumb.jpg

    How many individual seats (Benches count as 1): 16

    o1565-0000214_thumb.jpg

    How many are there: 1

    o1565-0000213_thumb.jpg

    How many are there: 2

    o1565-0012450_thumb.jpg

    How many individual seats (Benches count as 1): 6

    o1565-0000254_thumb.jpg

    How many are there: 1

    o1565-0000096_thumb.jpg

    How many are there: 2

    o1565-0012556_thumb.jpg

    How many are there: 3

    o1565-0012461_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o1565-0012427_thumb.jpg

    Waiting Room
    There are three steps inside the waiting room that lead to a small additional seating area.
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1565-0012430_thumb.jpg

    How many individual seats (Benches count as 1): 15

    o1565-0012507_thumb.jpg

    How many individual seats (Benches count as 1): 1
    The seats provided are stable.

    o1565-0012543_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o1565-0012538_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 22
    The cycle racks are covered.

    o1565-0012516_thumb.jpg

    There is a single door.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o1565-0000131_thumb.jpg

    How many are there: 1

    o1565-0000174_thumb.jpg

    How many are there: 1

    o1565-0000179_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1565-0012424_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1565-0000167_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o1565-0000255_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1565-0000148_thumb.jpg

    How many are there: 1

    o1565-0012553_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 23
    The cycle racks are covered.

    o1565-0012533_thumb.jpg

    How many individual seats (Benches count as 1): 1
    The seats provided are stable.

    o1565-0000181_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o1565-0012503_thumb.jpg

    Under construction at time of audit.

    o1565-0012544_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o1565-0000144_thumb.jpg

    How many are there: 1

    o1565-0012274_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 22
    The cycle racks are covered.

    o1565-0012557_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1565-0012510_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o1565-0012504_thumb.jpg

    LK Gourmet
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1565-0000081_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o1565-0012432_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o1565-0000139_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1565-0012514_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o1565-0012586_thumb.jpg

    How many individual seats (Benches count as 1): 12

    o1565-0012458_thumb.jpg

    LK Gourmet
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1565-0012565_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The door is light enough to open easily.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilet layout is suitable for right-handed transfers.
    There are grab rails present.

    o1565-0012603_thumb.jpg

    Entrance on platform 12
    This is an entrance and exit.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    There are steps at this entrance.

    o1565-0000197_thumb.jpg

    There are male toilet facilities available.

    o1565-0000211_thumb.jpg

    There are female toilet facilities available.

    o1565-0012431_thumb.jpg

    Unable to assess at time of audit.

    o1565-0000259_thumb.jpg

    There are female toilet facilities available.

    o1565-0000129_thumb.jpg

    There are male toilet facilities available.

    o1565-0012440_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.

    o1565-0000264_thumb.jpg

    There are male toilet facilities available.

    o1565-0000062_thumb.jpg

    Lift on Platform 5

    o1565-0000157_thumb.jpg

    Lift for platforms 6 to 11

    o1565-0000267_thumb.jpg

    Lift on Platform 12

    o1565-0012600_thumb.jpg

    Path

    o1565-0000483_thumb.jpg

    Ramp
    Distance in metres: 3
    The ramp has a shallow gradient.

    o1565-0000247_thumb.jpg

    Shelter

    o1565-0000072_thumb.jpg

    Ramp
    Distance in metres: 1.5
    The ramp has a shallow gradient.

    o1565-0000133_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.
    There is a wide single door.

    o1565-0012521_thumb.jpg

    Multi-Stairs on Platform 6
    The stairs are not outdoors.
    Number of Steps: 17,18
    There is a visual contrast between the step edge and the tread.

    o1565-0012492_thumb.jpg

    Multi-Stairs on Platform 8
    The stairs are not outdoors.
    Number of Steps: 20,13
    There is a visual contrast between the step edge and the tread.

    o1565-0012581_thumb.jpg

    Multi-Stairs on Platform 12
    The stairs are not outdoors.
    Number of Steps: 13,13,7
    There is a visual contrast between the step edge and the tread.

    o1565-0012595_thumb.jpg

    Stairs for long stay car park
    The stairs are outdoors.
    Number of Steps: 15,17,6
    The steps have handrails.
    What is the height of the handrail in metres: 0.90
    The handrail is not continuous.
    The steps and the immediate area are well lit.

    o1565-0012270_thumb.jpg

    Multi-Stairs on Platform 5
    The stairs are not outdoors.
    Number of Steps: 17,18
    There is a visual contrast between the step edge and the tread.

    o1565-0012589_thumb.jpg

    Multi-Stairs on Platform 12
    The stairs are not outdoors.
    Number of Steps: 18,18
    There is a visual contrast between the step edge and the tread.

    o1565-0012485_thumb.jpg

    Multi-Stairs on Platform 5
    The stairs are not outdoors.
    Number of Steps: 16,7,7
    There is a visual contrast between the step edge and the tread.

    o1565-0000142_thumb.jpg

    Pumpkin Cafe Shop
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    There are identical entrances on the front of the building. There is an additional entrance from inside the waiting room which has steps leading to it.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o1565-0012601_thumb.jpg

    Stepped access to long stay car park

    o1565-0012505_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The counter may be too high for some customers.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1565-0012519_thumb.jpg

    Customer Services
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1565-0012506_thumb.jpg

    Crewe Hero Pub
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    Access can also be gained via Upper Crust.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1565-0012592_thumb.jpg

    Access for rail replacement coaches

    o1565-0012480_thumb.jpg

    Platform Number: 2
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards do not show the next departure.
    The display boards do not show the next few departures.

    o1565-0012484_thumb.jpg

    Platform Number: 3
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards do not show the next departure.
    The display boards show the next few departures.

    o1565-0012531_thumb.jpg

    Station Buildings

    o1565-0012542_thumb.jpg

    Platform Number: 10
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards do not show the next departure.
    The display boards do not show the next few departures.

    o1565-0012549_thumb.jpg

    Platform Number: 9
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards do not show the next departure.
    The display boards show the next few departures.

    o1565-0012511_thumb.jpg

    Upper Crust
    The approach to the building will not cause difficulty for any users.

    o1565-0012552_thumb.jpg

    Station Buildings

    o1565-0012456_thumb.jpg

    Area between Platforms

    o1565-0012490_thumb.jpg

    Bridge with step access only

    o1565-0012455_thumb.jpg

    Platform Number: 4
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.

    o1565-0012608_thumb.jpg

    Bridge

    o1565-0012497_thumb.jpg

    Platform Number: 8
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards do not show the next departure.
    The display boards show the next few departures.

    o1565-0012502_thumb.jpg

    Platform Number: 7
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards do not show the next departure.
    The display boards show the next few departures.

    o1565-0012457_thumb.jpg

    Station Building

    o1565-0012466_thumb.jpg

    Platform Number: 1
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation.

    o1565-0012585_thumb.jpg

    Platform Number: 12
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards do not show the next departure.
    The display boards do not show the next few departures.

    o1565-0012447_thumb.jpg

    Platform Number: 5
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation.

    o1565-0012526_thumb.jpg

    Platform Number: 6
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation.

    o1565-0012536_thumb.jpg

    Platform Number: 11
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation.