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Cookie Policy

In line with many other websites, National Rail uses cookies (a small data file) and web logs to analyse site usage and track user behaviour to help improve the site and the services we offer. When you use our website these devices allow us to identify you as a user and recognise any information the cookie has collected but do not personally identify you. When we serve advertising we may allow authorised third parties to use cookies. These may provide general information about you for greater customisation.

If you wish you can usually block cookies using the settings in your web browser.

For more information on online behavioural advertising in the UK, about cookies, and about how to opt-out of receiving targeted advertising, please visit Your Online Choices.

Any information you provide will only be used within National Rail and by its agents, service providers and the train operators. Your information will also be disclosed where required by law.

If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information.

Our website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:

  • Personalisation

  • Ad selection, delivery, reporting

  • Measurement

  • Content selection, delivery, reporting

  • Information storage and access.

If you wish to see the cookie purposes, you will need to refresh this page and then click the Show Purposes button.