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    Map key

    Accessible WC
    ATM/Cash Machine
    Baby Changing Facilities
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Female Toilets
    Help point
    Lift
    Luggage Trolleys
    Male Toilets
    Photo Booth
    Ramp
    Restaurant
    Seats
    Shelter
    Stairs
    Taxi Rank
    Telephone
    Ticket Counter
    Ticket Machine
    Tram
    Vending Machine
    Waiting Room
     
    Top

    East Croydon

    Ground Floor

    AMT Coffee Shop Shelter Taxi Seats Telephones Helppoint Ticket Machine Unisex Accessible Toilet Telephones Tram Ticket Machine Unisex Accessible Toilet Luggage Trolley Seats Female Toilet Photos Shelter Unisex Accessible Toilet Vending Machine Baby Change Ticket Machine Female Toilet Male Toilet Ticket Machine Seats Seats Starbucks Seats Ticket Machine Luggage Trolley Helppoint Ticket Machine Telephones Ticket Machine Shelter Bike Vending Machine ATM Cash Machine Espresso bar Waiting Room Helppoint Male Toilet Waiting Room Female Toilet Helppoint Luggage Trolley Pumpkin Cafe Helppoint Male Toilet Ticket Machine Bike Ticket Machine Waiting Room Lift for platforms 5 and 6 Lift for platforms 1 and 2 Addiscombe Entrance Side Entrance Lift for platforms 3 and 4 Lift to bridge Side Entrance to ticket gates Billington Hill Entrance Ticket Counter Bridge Entrance Ticket Gates on bridge Stairs to bridge left of lift Stairs to bridge right of lift Ticket Gates adjacent to platforms 1 and 2 access Ticket Gates Stairs on platforms 3 and 4 Upper Crust Stairs for platforms 5 and 6 Stairs for platforms 1 and 2 Tram Ticket Machine Only Ticket Gates Bridge Entrance Tram Ticket Machine Only Costa WHSmith Timpson Shoe Repairs Delice De France Landing Pumpkin Cafe Waiting Room Burger king Customer Assistance Waiting Room Staff car Park Customer Assistance Customer assistance Waiting Room Walkway Ticket Counter Way out to Home office and Whitgift shopping centre Whistle Stop Food Store Ramp Ramp Ramp Bridge Paved area Pavement Platform Access Area Tram station Billinton Hill. Platform 1 Platform 2 Platform 5 Platform 4 Platform 6 Platform 3 Concourse Addiscombe Road
    o1758-0000687_thumb.jpg

    AMT Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1758-0000952_thumb.jpg

    Shelter
    There are seats in the shelter.
    How many individual seats (Benches count as 1): 2

    o1758-0000560_thumb.jpg

    Taxi

    o1758-0000950_thumb.jpg

    How many individual seats (Benches count as 1): 2
    The seats provided are stable.
    The seating has armrests.

    o1758-0000994_thumb.jpg

    How many are there: 2
    The telephone can be used by both standing users and wheelchair users.
    There is an integral inductive coupler available.

    o1758-0000686_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1758-0000579_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1758-0000623_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The door is light enough to open easily.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilet layout is suitable for right-handed transfers.
    There are grab rails present.

    o1758-0000958_thumb.jpg

    How many are there: 1
    The telephone can be used by both standing users and wheelchair users.
    There is an integral inductive coupler available.

    o1758-0000564_thumb.jpg

    Tram

    o1758-0000588_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 4
    Prepaid tickets can be collected.

    o1758-0000978_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The door is light enough to open easily.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilet layout is suitable for right-handed transfers.
    There are grab rails present.
    There are vertical grab rails on either side of the wash basin.
    There is an assistance alarm provided.

    o1758-0000688_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1.00

    o1758-0000696_thumb.jpg

    How many individual seats (Benches count as 1): 6
    The seats provided are stable.
    The seating has armrests.

    o1758-0000988_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The main entrance doors of the toilet are automatic.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1758-0000556_thumb.jpg

    Photos

    o1758-0000942_thumb.jpg

    Shelter
    There are seats in the shelter.
    How many individual seats (Benches count as 1): 6

    o1758-0000531_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens in.
    The door is light enough to open easily.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilet layout is suitable for left-handed transfers.
    There are grab rails present.

    o1758-0000957_thumb.jpg

    The vending machine contains food.
    Wheelchair users can access and turn around in front of the vending machine.
    The controls are within the recommended height specification.

    o1758-0000973_thumb.jpg

    Unable to assess at time of audit.

    o1758-0000589_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 3
    Prepaid tickets can be collected.

    o1758-0000761_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens outwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1758-0000538_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1758-0000483_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 2
    Prepaid tickets cannot be collected.

    o1758-0000667_thumb.jpg

    How many individual seats (Benches count as 1): 2
    The seats provided are stable.
    The seating has armrests.

    o1758-0000727_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1758-0000527_thumb.jpg

    Starbucks
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1758-0000617_thumb.jpg

    How many individual seats (Benches count as 1): 12
    The seats provided are stable.
    The seating has armrests.

    o1758-0000590_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.
    Additional Details:
    Collection machines only.

    o1758-0000629_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1758-0000484_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1758-0000499_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1758-0000967_thumb.jpg

    How many are there: 1
    The telephone can be used by both standing users and wheelchair users.
    There is an integral inductive coupler available.

    o1758-0000580_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1758-0000984_thumb.jpg

    Shelter
    There are seats in the shelter.
    How many individual seats (Benches count as 1): 6

    o1758-0000553_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 40
    The cycle racks are covered.

    o1758-0000993_thumb.jpg

    The vending machine contains cold drinks. The vending machine contains food.
    Wheelchair users can access and turn around in front of the vending machine.
    The controls are within the recommended height specification.

    o1758-0000548_thumb.jpg

    How many are there: 3

    o1758-0000631_thumb.jpg

    Espresso bar
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1758-0000954_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1758-0000500_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1758-0000972_thumb.jpg

    There are male toilet facilities available.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1758-0000965_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1758-0000976_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station

    o1758-0000526_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1758-0000530_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1.00

    o1758-0000992_thumb.jpg

    Pumpkin Cafe
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1758-0000630_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1758-0000986_thumb.jpg

    There are male toilet facilities available.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1758-0000555_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 4
    Prepaid tickets can be collected.

    o1758-0000592_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 10
    The cycle racks are covered.

    o1758-0000591_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1758-0000990_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1758-0000640_thumb.jpg

    Unable to assess at time of audit.

    o1758-0000519_thumb.jpg

    Lift for platforms 1 and 2
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.95
    The lift has a separate entrance and exit door.

    o1758-0000563_thumb.jpg

    Addiscombe Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1758-0000565_thumb.jpg

    Side Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1758-0000679_thumb.jpg

    Lift for platforms 3 and 4
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.95
    The lift has a separate entrance and exit door.

    o1758-0000486_thumb.jpg

    Lift to bridge
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.95
    The lift has a separate entrance and exit door.

    o1758-0000961_thumb.jpg

    Side Entrance to ticket gates
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1758-0000557_thumb.jpg

    Billington Hill Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1758-0000594_thumb.jpg

    Ticket Counter

    o1758-0000943_thumb.jpg

    Bridge Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1758-0000947_thumb.jpg

    Ticket Gates on bridge
    Staff are available at the ticket gates to provide assistance.

    o1758-0000946_thumb.jpg

    Stairs to bridge left of lift
    The stairs are outdoors.
    Number of Steps: 10,9,9
    There is a visual contrast between the step edge and the tread.

    o1758-0000482_thumb.jpg

    Under construction at time of audit.

    o1758-0000962_thumb.jpg

    Ticket Gates adjacent to platforms 1 and 2 access
    Staff are available at the ticket gates to provide assistance.

    o1758-0000558_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1758-0000674_thumb.jpg

    Stairs on platforms 3 and 4
    The stairs are outdoors.
    Number of Steps: 10,10,10
    There is a visual contrast between the step edge and the tread.

    o1758-0000587_thumb.jpg

    Upper Crust
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1758-0000643_thumb.jpg

    Stairs for platforms 5 and 6
    The stairs are outdoors.
    Number of Steps: 11,11,11
    There is a visual contrast between the step edge and the tread.

    o1758-0000516_thumb.jpg

    Stairs for platforms 1 and 2
    The stairs are outdoors.
    Number of Steps: 10,10,10
    There is a visual contrast between the step edge and the tread.

    o1758-0000551_thumb.jpg

    Tram Ticket Machine Only

    o1758-0000600_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1758-0000943_thumb.jpg

    Bridge Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1758-0000434_thumb.jpg

    Tram Ticket Machine Only

    o1758-0000582_thumb.jpg

    Costa
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o1758-0000583_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1758-0000584_thumb.jpg

    Timpson Shoe Repairs
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1758-0000968_thumb.jpg

    Delice De France
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1758-0000949_thumb.jpg

    Landing

    o1758-0000956_thumb.jpg

    Pumpkin Cafe
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1758-0000990_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1758-0000581_thumb.jpg

    Burger king
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1758-0000618_thumb.jpg

    Customer Assistance

    o1758-0000965_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1758-0000554_thumb.jpg

    Staff car Park

    o1758-0000543_thumb.jpg

    Customer Assistance

    o1758-0000964_thumb.jpg

    Customer assistance

    o1758-0000954_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1758-0000479_thumb.jpg

    Walkway

    o1758-0000594_thumb.jpg

    Ticket Counter

    o1758-0000945_thumb.jpg

    Way out to Home office and Whitgift shopping centre

    o1758-0000562_thumb.jpg

    Whistle Stop Food Store
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1758-0000704_thumb.jpg

    Ramp
    Distance in metres: 70
    The ramp has a steep gradient.

    o1758-0000545_thumb.jpg

    Ramp
    Distance in metres: 74
    The ramp has a steep gradient.

    o1758-0000616_thumb.jpg

    Ramp
    Distance in metres: 75
    The ramp has a steep gradient.

    o1758-0000951_thumb.jpg

    Bridge

    o1758-0000547_thumb.jpg

    Paved area

    o1758-0000549_thumb.jpg

    Pavement

    o1758-0000546_thumb.jpg

    Platform Access Area

    o1758-0000550_thumb.jpg

    Tram station

    o1758-0000552_thumb.jpg

    Billinton Hill.

    o1758-0000542_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1758-0000525_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1758-0000634_thumb.jpg

    Platform Number: 5
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1758-0000700_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1758-0000637_thumb.jpg

    Platform Number: 6
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1758-0000684_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1758-0000586_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o1758-0000561_thumb.jpg

    Addiscombe Road