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    Map key

    Accessible WC
    Airport
    ATM/Cash Machine
    Entrance
    Escalator
    Female Toilets
    Help point
    Lift
    Male Toilets
    Restaurant
    Seats
    Shop
    Single/Double Doors
    Stairs
    Telephone
    Ticket Machine
    Waiting Room
     
    Top

    Gatwick Airport

    Ground Floor

    ATM Cash Machine Gatwick Airport South Terminal Zone J Doors Gatwick Airport South Terminal Seats Telephones Seats Seats Ticket Machine West Cornwall Pasty Co. ATM Cash Machine Ticket Machine Helppoint Currency Exchange WHSmith Ticket Machine Seats Gatwick Airport North Terminal Upper Crust Helppoint Nero Express Seats Escalator from main concourse to platforms 3 and 4 Seats Ticket Gates for all platforms Escalator from platforms 1 and 2 to bridge Lifts in main concourse for platforms 1 and 2 Escalator from platforms 3 and 4 to bridge Escalator from platforms 5 and 6 Lift for platform 7 Entrance from South Terminal Escalator from platforms 1 and 2 to main concourse Escalator from bridge for platforms 1 and 2 Escalator for platforms 5 and 6 Bridge lift for platform 1 Exit from bridge to South Terminal Lift for platforms 3 and 4 South Terminal bridge exit only Lift for platforms 5 and 6 South Terminal Bridge Entrance Lift for platforms 5 and 6 Escalator from platform 7 Escalator from main concourse for platforms 1 and 2 Stairs for platforms 3 and 4 Stairs for platforms 1 and 2 Stairs for platform 7 next to lift Ticket Gates for exit only Stairs for platforms 3 and 4 Stairs in main concourse for platforms 5 and 6 Ticket Gates for airport terminals Stairs for platform 7 next to escalator Ticket Gates on bridge Train Info Ticket Counter Bridge Bridge Lift Corridor Bridge Building Entrance Area Bridge Access to North Terminal Bridge Platform 7 landing South Terminal Main Concourse Platforms run underneath
    o1989-0000651_thumb.jpg

    How many are there: 2

    o1989-0000806_thumb.jpg

    Gatwick Airport South Terminal Zone J

    o1989-0000705_thumb.jpg

    There are double doors.
    There are two sets of doors leading to the lift.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o1989-0000645_thumb.jpg

    Gatwick Airport South Terminal

    o1989-0000772_thumb.jpg

    How many individual seats (Benches count as 1): 12
    The seats provided are stable.
    The seating has armrests.

    o1989-0000629_thumb.jpg

    How many are there: 3
    The telephone can be used by both standing users and wheelchair users.
    There is an integral inductive coupler available.

    o1989-0000810_thumb.jpg

    How many individual seats (Benches count as 1): 16
    The seats provided are stable.
    The seating has armrests.

    o1989-0000637_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o1989-0000811_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1989-0000640_thumb.jpg

    West Cornwall Pasty Co.
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The counter may be too high for some users.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1989-0000647_thumb.jpg

    How many are there: 1
    Wheelchair users can access and turn round in front of the cash machine.
    The controls are within the recommended height specification.

    o1989-0000831_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 13
    Prepaid tickets can be collected.

    o1989-0000743_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1989-0000646_thumb.jpg

    Currency Exchange
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1989-0000638_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1989-0000832_thumb.jpg

    This machine is for the collection of pre-paid tickets only.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1989-0000744_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o1989-0000642_thumb.jpg

    Gatwick Airport North Terminal

    o1989-0000628_thumb.jpg

    Upper Crust
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The counter may be too high for some users.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1989-0000773_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1989-0000650_thumb.jpg

    Nero Express
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    Please be aware thecounter may be too high for some users.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1989-0000653_thumb.jpg

    How many individual seats (Benches count as 1): 9
    The seats provided are stable.
    The seating has armrests.

    o1989-0000735_thumb.jpg

    Escalator from main concourse to platforms 3 and 4
    The escalator travels down.

    o1989-0000660_thumb.jpg

    How many individual seats (Benches count as 1): 48

    o1989-0000635_thumb.jpg

    Ticket Gates for all platforms
    Staff are available at the ticket gates to provide assistance.

    o1989-0000668_thumb.jpg

    Escalator from platforms 1 and 2 to bridge
    The escalator travels up.

    o1989-0000658_thumb.jpg

    Lifts in main concourse for platforms 1 and 2

    o1989-0000709_thumb.jpg

    Escalator from platforms 3 and 4 to bridge
    The escalator travels up.

    o1989-0000762_thumb.jpg

    Escalator from platforms 5 and 6
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1989-0000782_thumb.jpg

    Lift for platform 7
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1.0

    o1989-0000644_thumb.jpg

    Entrance from South Terminal
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1989-0000664_thumb.jpg

    Escalator from platforms 1 and 2 to main concourse
    There are two escalators both leading to the main concourse.
    The escalator travels up.

    o1989-0000675_thumb.jpg

    Escalator from bridge for platforms 1 and 2
    The escalator travels down.

    o1989-0000746_thumb.jpg

    Escalator for platforms 5 and 6
    The escalator travels down.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1989-0000700_thumb.jpg

    Bridge lift for platform 1

    o1989-0000807_thumb.jpg

    Exit from bridge to South Terminal
    This is an exit only.
    There is no safe crossing.

    o1989-0000771_thumb.jpg

    Lift for platforms 3 and 4

    o1989-0000802_thumb.jpg

    South Terminal bridge exit only
    This is an exit only.
    There is no safe crossing.

    o1989-0000752_thumb.jpg

    Lift for platforms 5 and 6
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1.0
    The lift has a separate entrance and exit door.

    o1989-0000804_thumb.jpg

    South Terminal Bridge Entrance
    This is an entrance only.
    There is no safe crossing.

    o1989-0000770_thumb.jpg

    Lift for platforms 5 and 6

    o1989-0000794_thumb.jpg

    Escalator from platform 7
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1989-0000665_thumb.jpg

    Escalator from main concourse for platforms 1 and 2
    The escalator travels down.

    o1989-0000713_thumb.jpg

    Stairs for platforms 3 and 4
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o1989-0000672_thumb.jpg

    Stairs for platforms 1 and 2
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o1989-0000776_thumb.jpg

    Stairs for platform 7 next to lift
    The stairs are not outdoors.
    Number of Steps: 10,10,10
    There is a visual contrast between the step edge and the tread.

    o1989-0000821_thumb.jpg

    Ticket Gates for exit only
    Staff are available at the ticket gates to provide assistance.

    o1989-0000739_thumb.jpg

    Stairs for platforms 3 and 4
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o1989-0000749_thumb.jpg

    Stairs in main concourse for platforms 5 and 6
    The stairs are outdoors.
    Number of Steps: 15,15
    There is a visual contrast between the step edge and the tread.

    o1989-0000655_thumb.jpg

    Ticket Gates for airport terminals
    Staff are available at the ticket gates to provide assistance.

    o1989-0000796_thumb.jpg

    Stairs for platform 7 next to escalator
    The stairs are not outdoors.
    Number of Steps: 10,10,10
    There is a visual contrast between the step edge and the tread.

    o1989-0000815_thumb.jpg

    Ticket Gates on bridge
    Staff are available at the ticket gates to provide assistance.

    o1989-0000639_thumb.jpg

    Train Info

    o1989-0000631_thumb.jpg

    Ticket Counter

    o1989-0000706_thumb.jpg

    Bridge

    o1989-0000708_thumb.jpg

    Bridge

    o1989-0000657_thumb.jpg

    Lift Corridor

    o1989-0000819_thumb.jpg

    Bridge

    o1989-0000663_thumb.jpg

    Building

    o1989-0000648_thumb.jpg

    Entrance Area

    o1989-0000809_thumb.jpg

    Bridge

    o1989-0000641_thumb.jpg

    Access to North Terminal

    o1989-0000707_thumb.jpg

    Bridge

    o1989-0000774_thumb.jpg

    Platform 7 landing

    o1989-0000643_thumb.jpg

    South Terminal

    o1989-0000652_thumb.jpg

    Main Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    o1989-0000799_thumb.jpg

    Platforms run underneath

    Platforms

    Seats Seats Waiting Room Seats Waiting Room Seats Seats Seats Waiting Room Seats Waiting Room Seats Male Toilet Seats Seats Helppoint Female Toilet Helppoint Lift for platforms 5 and 6 Escalator from platforms 5 and 6 Escalator from platforms 3 and 4 to bridge Escalator from main concourse to platforms 3 and 4 Escalator for platforms 5 and 6 Escalator from platforms 1 and 2 to bridge Bridge lift for platform 1 Lift for platforms 5 and 6 Escalator from bridge for platforms 1 and 2 Lift for platforms 3 and 4 Lifts in main concourse for platforms 1 and 2 Unisex Accessible Toilet Escalator from platforms 1 and 2 to main concourse Lift for platform 7 Escalator from main concourse for platforms 1 and 2 Escalator from platform 7 Stairs for platform 7 next to escalator Stairs for platform 7 next to lift Stairs for platforms 3 and 4 Stairs in main concourse for platforms 5 and 6 Stairs for platforms 1 and 2 Stairs for platforms 3 and 4 Shelter Platform 2 Platform 4 Platform 3 Platform 5 Platform 6 Platform 1 Platform 7
    o1989-0000704_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o1989-0000791_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1989-0000769_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1989-0000742_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o1989-0000725_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1989-0000792_thumb.jpg

    How many individual seats (Benches count as 1): 12
    The seats provided are stable.
    The seating has armrests.

    o1989-0000728_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o1989-0000784_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1989-0000786_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1989-0000790_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1989-0000722_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1989-0000785_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o1989-0000684_thumb.jpg

    Unable to assess at time of audit.

    o1989-0000758_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o1989-0000676_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o1989-0000783_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1989-0000681_thumb.jpg

    Unable to assess at time of audit.

    o1989-0000754_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1989-0000770_thumb.jpg

    Lift for platforms 5 and 6

    o1989-0000762_thumb.jpg

    Escalator from platforms 5 and 6
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1989-0000709_thumb.jpg

    Escalator from platforms 3 and 4 to bridge
    The escalator travels up.

    o1989-0000735_thumb.jpg

    Escalator from main concourse to platforms 3 and 4
    The escalator travels down.

    o1989-0000746_thumb.jpg

    Escalator for platforms 5 and 6
    The escalator travels down.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1989-0000668_thumb.jpg

    Escalator from platforms 1 and 2 to bridge
    The escalator travels up.

    o1989-0000700_thumb.jpg

    Bridge lift for platform 1

    o1989-0000752_thumb.jpg

    Lift for platforms 5 and 6
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1.0
    The lift has a separate entrance and exit door.

    o1989-0000675_thumb.jpg

    Escalator from bridge for platforms 1 and 2
    The escalator travels down.

    o1989-0000771_thumb.jpg

    Lift for platforms 3 and 4

    o1989-0000658_thumb.jpg

    Lifts in main concourse for platforms 1 and 2

    o1989-0000696_thumb.jpg

    There are unisex accessible toilet facilities available.
    Please be aware the cubicle only measures 1.7m x 1.5m.
    The main entrance doors of the toilet are not automatic.

    o1989-0000664_thumb.jpg

    Escalator from platforms 1 and 2 to main concourse
    There are two escalators both leading to the main concourse.
    The escalator travels up.

    o1989-0000782_thumb.jpg

    Lift for platform 7
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1.0

    o1989-0000665_thumb.jpg

    Escalator from main concourse for platforms 1 and 2
    The escalator travels down.

    o1989-0000794_thumb.jpg

    Escalator from platform 7
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1989-0000796_thumb.jpg

    Stairs for platform 7 next to escalator
    The stairs are not outdoors.
    Number of Steps: 10,10,10
    There is a visual contrast between the step edge and the tread.

    o1989-0000776_thumb.jpg

    Stairs for platform 7 next to lift
    The stairs are not outdoors.
    Number of Steps: 10,10,10
    There is a visual contrast between the step edge and the tread.

    o1989-0000739_thumb.jpg

    Stairs for platforms 3 and 4
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o1989-0000749_thumb.jpg

    Stairs in main concourse for platforms 5 and 6
    The stairs are outdoors.
    Number of Steps: 15,15
    There is a visual contrast between the step edge and the tread.

    o1989-0000672_thumb.jpg

    Stairs for platforms 1 and 2
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o1989-0000713_thumb.jpg

    Stairs for platforms 3 and 4
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o1989-0000666_thumb.jpg

    Shelter

    o1989-0000702_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1989-0000730_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1989-0000733_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1989-0000756_thumb.jpg

    Platform Number: 5
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1989-0000764_thumb.jpg

    Platform Number: 6
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1989-0000678_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1989-0000779_thumb.jpg

    Platform Number: 7
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.