Haymarket

How many individual seats (Benches count as 1): 4
The seats provided are stable.
The seating has armrests.

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The door is light enough to open easily.
The toilets require payment.
The toilet is suitable for both left and right-handed transfers.
There are grab rails present.

New side Entrance 1
This is an entrance and exit.
There is a raised crossing.

How many individual seats (Benches count as 1): 16
The seats provided are stable.
The seating has armrests.

How many individual seats (Benches count as 1): 21

How many are there: 2

Cycles are stored in Racks
How many cycle racks: 12
The cycle racks are covered.

New side Entrance 2
This is an entrance and exit.
There is a raised crossing.

How many individual seats (Benches count as 1): 12
The seats provided are stable.
The seating has armrests.

Stairs to the toilet
The stairs are outdoors.
No of steps: 2

Ticket Hall Entrance B
This is an entrance and exit.
There is no safe crossing.

Unable to assess at time of audit.

How many individual seats (Benches count as 1): 32
The seats provided are stable.
The seating has armrests.

M&S Simply Food
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

How many are there: 1
The telephone can be used by both standing users and wheelchair users.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

How many individual seats (Benches count as 1): 32
The seats provided are stable.
The seating has armrests.

How many individual seats (Benches count as 1): 16
The seats provided are stable.
The seating has armrests.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many are there: 1
Wheelchair users can access and turn round in front of the cash machine.
The controls are within the recommended height specification.

There are female toilet facilities available.
The toilets are not on level access.
Two steps are before the toilet door.

How many individual seats (Benches count as 1): 8
The seats provided are stable.
The seating has armrests.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The doors are lightweight enough to open easily.
The toilet doors open inwards.
There are no accessible toilet facilities.
Please be aware a larger cubicle is not available for ambulant disabled people.
There are no baby change facilities available.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

Travel Information Office
How many windows: 1
There are no low counters available for wheelchair users.

This machine is for the collection of pre-paid tickets only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The door is light enough to open easily.
The toilet is suitable for both left and right-handed transfers.
There are grab rails present.

There are male toilet facilities available.
There are doors to the toilet block.
The main entrance doors of the toilet are automatic.
The entrance door to the toilet slides open.
The doors are lightweight enough to open easily.
The toilet doors open inwards.
There are no accessible toilet facilities.
A low-level urinal is not provided in the male WC.
Please be aware a larger cubicle is not available for ambulant disabled people.
There are no handrails positioned either side of the urinal for support.
There are no baby change facilities available.

How many individual seats (Benches count as 1): 3
The seats provided are stable.
The seating has armrests.

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The door is light enough to open easily.
The toilets are kept locked.
The toilets require a RADAR Key.
The toilet is suitable for both left and right-handed transfers.
There are grab rails present.

Ticket Counter
There is a maze queue.
How many windows: 1
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.
Literature is available in large print.
There is literature available in Braille.
Literature is available in an audio format.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The doors are lightweight enough to open easily.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
A low-level urinal is not provided in the male WC.
Please be aware a larger cubicle is not available for ambulant disabled people.
There are no handrails positioned either side of the urinal for support.
There are no baby change facilities available.

Ticket Hall Main Entrance
This is an entrance and exit.
There is no safe crossing.

The Help Point is silver.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 16
The seats provided are stable.
The seating has armrests.

The Help Point is silver.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.
The automatic doors remain open long enough for a slow-moving person to pass through.

How many individual seats (Benches count as 1): 8
The seats provided are stable.
The seating has armrests.

How many individual seats (Benches count as 1): 16
The seats provided are stable.
The seating has armrests.

The Help Point is silver.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

Coffee Shop
The approach to the building will not cause difficulty for any users.
A wheelchair user can enter the building unaided.
The access is level.
There are no steps into the building.

How many individual seats (Benches count as 1): 8
The seats provided are stable.
The seating has armrests.

Drop Off
The drop off point is clearly signed from the main entrance and/or from the approach to the station.
There is enough room to accommodate safe side and rear loading.
There is direct level access from the drop off point to the pavement or designated pedestrianised area.
The footpath routes from the designated parking/drop off point are on an even surface.
The route from the designated drop off point is Level.
Seating is not provided at intervals on long or inclined routes.

Ticket Counter
There is a maze queue.
How many windows: 2
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Escalator to Platform 0 and 1
The escalator travels up.
Warning/advisory signs are located on the approach to the escalator.
The escalator landings are clear and unobstructed.

Escalator to Platform Concourse
The escalator travels up.
Warning/advisory signs are located on the approach to the escalator.
The escalator landings are clear and unobstructed.

Lift to Platform 2 and 3
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.

Escalator to Platform 4
The escalator travels down.
Warning/advisory signs are located on the approach to the escalator.
The escalator landings are clear and unobstructed.

Lift to Platform 0 and 1
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.

Unable to assess at time of audit.

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Stairs to Platform 2 and 3
The stairs are outdoors.
Number of Steps: 11,11,12
There is a visual contrast between the step edge and the tread.

Stairs to Platform 0 and 1
The stairs are outdoors.
Number of Steps: 11,11,12
There is a visual contrast between the step edge and the tread.

Ramp to the toilet
Distance in metres: 4
The ramp has a shallow gradient.
The ramp meets the necessary dimensions for gradient, width and length.
The ramp and immediate area is well lit.

Taxi rank

Stairs to Platform 4
The stairs are outdoors.
Number of Steps: 11,11,12
There is a visual contrast between the step edge and the tread.

Drop off point road

Pumpkin Cafe shop
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Station front

Ticket Hall
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Platform Number: 0
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards do not show the next departure.
The display boards do not show the next few departures.

A8

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 4
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Concourse
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.