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    Map key

    Accessible WC
    Airport
    Entrance
    Escalator
    Female Toilets
    Help point
    Lift
    London Underground
    Luggage Trolleys
    Male Toilets
    Seats
    Single/Double Doors
    Ticket Counter
    Ticket Machine
    Vending Machine
     
    Top

    Heathrow Terminal 5 (Rail Station Only)

    Ground Floor

    Seats Helppoint Vending Machine Ticket Machine Seats Vending Machine Helppoint Ticket Machine Helppoint Vending Machine Ticket Machine Helppoint Helppoint Vending Machine Luggage Trolley Seats Unisex Accessible Toilet Female Toilet Male Toilet London Underground Escalator Platforms Lift Doors Terminal  5 Entrance Escalator Terminal 5 Ticket Counter Doors Airport Ticket Counter Five lifts Glass Floor Lobby Platform 4 Terminal 5 Platform 3 Platforms 1 and 2 Underground. Piccadilly Line Concourse
    o2179-0000087_thumb.jpg

    How many individual seats (Benches count as 1): 18

    o2179-0000088_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o2179-0000089_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o2179-0000009_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets cannot be collected.

    o2179-0000061_thumb.jpg

    How many individual seats (Benches count as 1): 20

    o2179-0000080_thumb.jpg

    The vending machine contains sweets.

    o2179-0000081_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o2179-0000082_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets cannot be collected.

    o2179-0000083_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o2179-0010501_thumb.jpg

    The vending machine contains cold drinks.

    o2179-0000008_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 3
    Prepaid tickets cannot be collected.

    o2179-0000049_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o2179-0000043_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o2179-0010502_thumb.jpg

    The vending machine contains sweets. The vending machine contains food.

    o2179-0000060_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o2179-0000079_thumb.jpg

    How many individual seats (Benches count as 1): 12

    o2179-0000070_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are automatic.
    The entrance door to the toilet opens out.
    There are grab rails present.

    o2179-0000068_thumb.jpg

    There are female toilet facilities available.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station

    o2179-0000066_thumb.jpg

    There are male toilet facilities available.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station

    o2179-0000040_thumb.jpg

    London Underground

    o2179-0009525_thumb.jpg

    Escalator Platforms
    The escalator travels up.
    Additional Details:
    You will use two escalators to get up to Terminal 5.

    o2179-0000016_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9

    o2179-0000090_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o2179-0000005_thumb.jpg

    Terminal 5 Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o2179-0000051_thumb.jpg

    Escalator Terminal 5
    The escalator travels down.
    Additional Details:
    You will use two escalators to get from the terminal to the trains.

    o2179-0000010_thumb.jpg

    Ticket Counter

    o2179-0000092_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o2179-0000007_thumb.jpg

    Airport

    o2179-0000010_thumb.jpg

    Ticket Counter

    o2179-0000014_thumb.jpg

    Five lifts

    o2179-0010491_thumb.jpg

    Glass Floor
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are no departure information screens.

    o2179-0010490_thumb.jpg

    Lobby
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are no departure information screens.

    o2179-0010498_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.

    o2179-0000002_thumb.jpg

    Terminal 5
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o2179-0010492_thumb.jpg

    Platform Number: 3

    o2179-0000110_thumb.jpg

    Platforms 1 and 2 Underground. Piccadilly Line

    o2179-0000059_thumb.jpg

    Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.