March 2017

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    Stations & on train

     

    Map key

    Accessible WC
    ATM/Cash Machine
    Baby Changing Facilities
    Coffee Shop
    Entrance
    Escalator
    Help point
    Lift
    London Underground
    News Agent
    Ramp
    Restaurant
    Seats
    Shelter
    Stairs
    Subway
    Taxi Rank
    Ticket Counter
    Ticket Machine
    Tram
    Unisex Toilets
     
    Top

    Stratford (London)

    Groud Floor

    Lift in Subway A to Platforms 6 & 8 Lift in Subway A to Platforms 1 & 2 Unisex Toilet Cafe Lift in Subway C to Platform 11 Lift in Subway A to Platforms 3 & 5 Lift in Subway B to Platforms 1 and 2 Helppoint Ticket Machine Lift in Subway A to Platforms 9 & 10 Lift in Subway B to Platforms 3 & 5 Platform Lift to Subway B Ticket Machine Unisex Accessible Toilet Helppoint Baby Change Stratford Station Kiosk London Underground Jubilee Line Platform 13 Helppoint Helppoint Escalator in lower concourse B Classico Expresso Taxi Lift 1 in Lower Concourse A Lift 2 in Lower Concourse B Lift in Subway B to Platforms 9 & 10 Ticket Machine Helppoint Lift 2 in Lower Concourse A Lift 1 in lower concourse B Helppoint Lift in Subway B to Platforms 6 & 8 Unisex Accessible Toilet DLR Platform 17 Ticket Machine Helppoint ATM Cash Machine Jubilee Line Platforms 14 and 15 Helppoint DLR Platform 16 Stratford London Underground station WHSmith Escalator in lower concourse A Lift in Subway C to Platform 10a Helppoint Stratford London Underground station Stairs to Lower Concourse B National Rail Ticket Counter Underground Ticket Counter in Lower Concourse A Stairs in Subway C to Platforms 6 & 8 Stairs in Lower Concourse A Stairs in middle of rear subway to Platforms 1 & 2 Stairs in Subway A to Platforms 6 & 8 Stairs in subway A to platforms 10a and 11 Stairs in subway A to platform 12 Stairs in Subway B to Platforms 6 & 8 Stairs in Subway A to Platforms 3 & 5 Stairs in Subway A to Platforms 9 & 10 Stairs in rear Subway to Platform 12 Stairs in Subway B to Platforms 9 & 10 Stairs in Subway C to Platforms 9 & 10 Stairs in Subway B to Platforms 3 & 5 Stairs in Subway C to Platforms 9 & 10 Stairs in Subway C to Platforms 3 & 5 Stairs in Lower Concourse B Stairs in Subway B to Platforms 6 & 8 next to lift Stairs in subway C to platform 10a Stairs in Subway B to Platforms 1 & 2 Stairs in Subway C to Platform 11 Stairs in Subway B to Platforms 3 & 5 next to lift Main Entrance Corridor to Platform 12 Main Entrance Corridor to Platforms 10a & 11 Pavement Ticket Gates Corridor leading to lift Pavement Way out via underground ticket hall for Queen Elizabeth Olympic Park and Westfield Stratford City DLR platform 17 Subway DLR platform 16 Great Eastern Road Upper Concourse Way out via underground ticket hall for Queen Elizabeth Olympic Park and Westfield Stratford City Subway Jubilee Line Platform 13 Jubilee Line Platforms 14 and 15 Pavement Stratford Bus Station Subway Subway Shops and access to bridge leading to Westfield Great Eastern Road Lower Concourse A Paved Area Lower Concourse B Bus Access Only Stratford Centre
    o3118-0213789_thumb.jpg

    Lift in Subway A to Platforms 6 & 8

    o3118-0213716_thumb.jpg

    Lift in Subway A to Platforms 1 & 2

    o3118-0000336_thumb.jpg

    There are unisex toilet facilities available.
    There are separate male and female toilets once inside the main door.

    o3118-0213930_thumb.jpg

    Cafe
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3118-0213703_thumb.jpg

    Lift in Subway C to Platform 11

    o3118-0213794_thumb.jpg

    Lift in Subway A to Platforms 3 & 5

    o3118-0000132_thumb.jpg

    Lift in Subway B to Platforms 1 and 2

    o3118-0213901_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213942_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3118-0213763_thumb.jpg

    Lift in Subway A to Platforms 9 & 10

    o3118-0213885_thumb.jpg

    Lift in Subway B to Platforms 3 & 5

    o3118-0213907_thumb.jpg

    Platform Lift to Subway B

    o3118-0213922_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o3118-0213919_thumb.jpg

    Under construction at time of audit.

    o3118-0213835_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    The door opens inwards.
    The baby change facilities are not accessible for a wheelchair user.

    o3118-0213793_thumb.jpg

    Stratford Station Kiosk
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    Please be aware the kiosk may be too high for some users.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3118-0213908_thumb.jpg

    London Underground Jubilee Line Platform 13

    o3118-0213790_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213799_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213831_thumb.jpg

    Escalator in lower concourse B
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3118-0213912_thumb.jpg

    Classico Expresso
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3118-0213950_thumb.jpg

    Taxi

    o3118-0213798_thumb.jpg

    Lift 1 in Lower Concourse A

    o3118-0213834_thumb.jpg

    Lift 2 in Lower Concourse B

    o3118-0000129_thumb.jpg

    Lift in Subway B to Platforms 9 & 10

    o3118-0213963_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o3118-0000046_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213800_thumb.jpg

    Under construction at time of audit.

    o3118-0213828_thumb.jpg

    Under construction at time of audit.

    o3118-0213762_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0000126_thumb.jpg

    Lift in Subway B to Platforms 6 & 8

    o3118-0213982_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilet layout is suitable for right-handed transfers.
    There are grab rails present.
    There is an assistance alarm provided.
    There are no baby change facilities available.

    o3118-0213803_thumb.jpg

    DLR Platform 17

    o3118-0213967_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 3
    Prepaid tickets cannot be collected.

    o3118-0213711_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213936_thumb.jpg

    How many are there: 4

    o3118-0213917_thumb.jpg

    Jubilee Line Platforms 14 and 15

    o3118-0213706_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213838_thumb.jpg

    DLR Platform 16

    o3118-0213889_thumb.jpg

    Stratford London Underground station

    o3118-0213928_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3118-0213808_thumb.jpg

    Escalator in lower concourse A
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3118-0213701_thumb.jpg

    Lift in Subway C to Platform 10a

    o3118-0213692_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213718_thumb.jpg

    Stratford London Underground station

    o3118-0213904_thumb.jpg

    Stairs to Lower Concourse B
    The stairs are not outdoors.
    No of steps: 13

    o3118-0213941_thumb.jpg

    National Rail Ticket Counter
    How many windows: 2
    There is an induction loop available.
    The chip and PIN pad can be moved
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3118-0213971_thumb.jpg

    Underground Ticket Counter in Lower Concourse A
    There is a maze queue.
    How many windows: 4
    There is an induction loop available.
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3118-0213693_thumb.jpg

    Stairs in Subway C to Platforms 6 & 8
    The stairs are not outdoors.
    Number of Steps: 9,9,9
    There is a visual contrast between the step edge and the tread.

    o3118-0213809_thumb.jpg

    Stairs in Lower Concourse A
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o3118-0213714_thumb.jpg

    Stairs in middle of rear subway to Platforms 1 & 2
    The stairs are not outdoors.
    Number of Steps: 11,11,11
    There is a visual contrast between the step edge and the tread.

    o3118-0213791_thumb.jpg

    Stairs in Subway A to Platforms 6 & 8
    The stairs are not outdoors.
    Number of Steps: 9,8,9
    There is a visual contrast between the step edge and the tread.

    o3118-0213736_thumb.jpg

    Stairs in subway A to platforms 10a and 11
    The stairs are outdoors.
    Number of Steps: 8,8,8,8
    There is a visual contrast between the step edge and the tread.

    o3118-0213729_thumb.jpg

    Stairs in subway A to platform 12
    The stairs are outdoors.
    Number of Steps: 8,8,8,8
    There is a visual contrast between the step edge and the tread.

    o3118-0213899_thumb.jpg

    Stairs in Subway B to Platforms 6 & 8
    The stairs are not outdoors.
    Number of Steps: 13,12,12
    There is a visual contrast between the step edge and the tread.

    o3118-0213796_thumb.jpg

    Stairs in Subway A to Platforms 3 & 5
    The stairs are not outdoors.
    Number of Steps: 15,15
    There is a visual contrast between the step edge and the tread.

    o3118-0213764_thumb.jpg

    Stairs in Subway A to Platforms 9 & 10
    The stairs are not outdoors.
    Number of Steps: 15,14
    There is a visual contrast between the step edge and the tread.

    o3118-0213709_thumb.jpg

    Stairs in rear Subway to Platform 12
    The stairs are not outdoors.
    Number of Steps: 10,10,6
    There is a visual contrast between the step edge and the tread.

    o3118-0213897_thumb.jpg

    Stairs in Subway B to Platforms 9 & 10
    The stairs are not outdoors.
    Number of Steps: 13,13,12
    There is a visual contrast between the step edge and the tread.

    o3118-0213695_thumb.jpg

    Stairs in Subway C to Platforms 9 & 10
    The stairs are not outdoors.
    Number of Steps: 13,12
    There is a visual contrast between the step edge and the tread.

    o3118-0213883_thumb.jpg

    Stairs in Subway B to Platforms 3 & 5
    The stairs are not outdoors.
    Number of Steps: 13,13,12
    There is a visual contrast between the step edge and the tread.

    o3118-0213697_thumb.jpg

    Stairs in Subway C to Platforms 9 & 10
    The stairs are not outdoors.
    Number of Steps: 11,14
    There is a visual contrast between the step edge and the tread.

    o3118-0213690_thumb.jpg

    Stairs in Subway C to Platforms 3 & 5
    The stairs are not outdoors.
    Number of Steps: 10,10,10
    There is a visual contrast between the step edge and the tread.

    o3118-0213832_thumb.jpg

    Stairs in Lower Concourse B
    There are two identical staircases next to each other.
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o3118-0000141_thumb.jpg

    Stairs in Subway B to Platforms 6 & 8 next to lift
    The stairs are not outdoors.
    Number of Steps: 11,11,11
    There is a visual contrast between the step edge and the tread.

    o3118-0213699_thumb.jpg

    Stairs in Subway C to Platform 10a
    The stairs are not outdoors.
    Number of Steps: 9,9,9
    There is a visual contrast between the step edge and the tread.

    o3118-0213893_thumb.jpg

    Stairs in Subway B to Platforms 1 & 2
    The stairs are not outdoors.
    Number of Steps: 9,9,9,9
    There is a visual contrast between the step edge and the tread.

    o3118-0213704_thumb.jpg

    Stairs in Subway C to Platform 11
    The stairs are not outdoors.
    Number of Steps: 9,9,9
    There is a visual contrast between the step edge and the tread.

    o3118-0213886_thumb.jpg

    Stairs in Subway B to Platforms 3 & 5 next to lift
    The stairs are not outdoors.
    Number of Steps: 12,12,11
    There is a visual contrast between the step edge and the tread.

    o3118-0213939_thumb.jpg

    Main Entrance
    This is an entrance and exit.
    There is a Zebra crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o3118-0213731_thumb.jpg

    Corridor to Platform 12

    o3118-0213939_thumb.jpg

    Main Entrance
    This is an entrance and exit.
    There is a Zebra crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o3118-0213732_thumb.jpg

    Corridor to Platforms 10a & 11

    o3118-0213947_thumb.jpg

    Pavement

    o3118-0213964_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3118-0213795_thumb.jpg

    Corridor leading to lift

    o3118-0213931_thumb.jpg

    Pavement

    o3118-0213890_thumb.jpg

    Way out via underground ticket hall for Queen Elizabeth Olympic Park and Westfield Stratford City

    o3118-0213801_thumb.jpg

    DLR platform 17

    o3118-0213708_thumb.jpg

    Subway C

    o3118-0213836_thumb.jpg

    DLR platform 16

    o3118-0213945_thumb.jpg

    Great Eastern Road

    o3118-0213920_thumb.jpg

    Upper Concourse

    o3118-0213720_thumb.jpg

    Way out via underground ticket hall for Queen Elizabeth Olympic Park and Westfield Stratford City

    o3118-0213927_thumb.jpg

    Subway A

    o3118-0213909_thumb.jpg

    Jubilee Line Platform 13

    o3118-0213918_thumb.jpg

    Jubilee Line Platforms 14 and 15

    o3118-0213949_thumb.jpg

    Pavement

    o3118-0213944_thumb.jpg

    Stratford Bus Station

    o3118-0213903_thumb.jpg

    Subway B

    o3118-0213713_thumb.jpg

    Rear Subway

    o3118-0213943_thumb.jpg

    Shops and access to bridge leading to Westfield

    o3118-0213948_thumb.jpg

    Great Eastern Road

    o3118-0213973_thumb.jpg

    Lower Concourse A
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o3118-0213935_thumb.jpg

    Paved Area

    o3118-0213916_thumb.jpg

    Lower Concourse B
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    o3118-0213932_thumb.jpg

    Bus Access Only

    o3118-0213946_thumb.jpg

    Stratford Centre

    Platforms

    Helppoint London Underground Platform 6 Eastbound Central Line Escalator in lower concourse A Shelter Nero Espresso Bar Lift in subway B to platforms 9&10 Shelter London Underground Platform 3 Westbound Central Line Shelter Lift in subway C to platform 11 Helppoint Shelter Seats Seats Helppoint Helppoint London Underground Platform 3 Westbound Central Line Lift in subway A to platforms 3 & 5 Lift in subway A to platforms 6 & 8 Seats Helppoint Helppoint Shelter Seats Seats London Underground Platform 6 Eastbound Central Line Helppoint Seats London Underground Platform 6 Eastbound Central Line Lift 2 in lower concourse B Lift in subway C to platform 10a Seats Helppoint Helppoint Seats Entrance from new London Underground Ticket hall Seats Lift 1 in Lower Concourse B Lift in subway A to platforms 9 & 10 Helppoint London Underground Platform 3a Westbound Central Line London Underground Platform 3a Westbound Central Line London Underground Platform 6 Eastbound Central Line Lift in subway B to platforms 3 & 5 Shelter Lift 2 in lower concourse A Escalator in lower concourse B Lift in subway A to platforms 1&2 Helppoint Seats Helppoint Seats Ticket Machine Shelter Helppoint Shelter Lift 1 in lower concourse A Lift in subway B to platforms 6&8 Lift in subway B to platforms 1 and 2 Helppoint Helppoint Helppoint Seats London Underground Platform 3 Westbound Central Line London Underground Platform 3 Westbound Central Line Shelter Stairs on Platform 12 DLR DLR access from Platform 5 Stairs in subway C to platforms 9 & 10 Stairs in Subway C to Platform 10a Stairs in lower concourse B Stairs in subway B to platforms 9  & 10 Stairs in subway A to platforms  3 &5 Stairs in subway A to platforms 6 & 8 Stairs in Subway C to platforms 6 & 8 Stairs in subway A to platforms 9 & 10 Stairs in subway A to platforms 10a and 11 Stairs in Subway C to platforms 3&5 Stairs in subway B to platforms 6 & 8 next to lift Stairs in subway B to platforms 1 & 2 Stairs in subway B to platforms 3 &5 Stairs in subway B to platforms 6&8 Stairs in rear subway to platform 12 Stairs in subway A to platform 12 Stairs in subway B to platforms 3&5 next to lift Stairs in lower concourse A Stairs in subway C to platforms 9 & 10 Stairs in subway C to platform 11 Stairs in middle of rear subway to platforms1&2 Ramp on Platform 12 Ramp 1 to Platform 3a Ramp 2 to Platform 3a Help Point Paved Area Paved Area Customer Information Construction area Area adjacent to platform Subway Subway Subway Platform 12 Platform 6 Eastbound Central Line DLR Platform 10a Platform 11 Platform 2 Platform 10 Platform 9 Platform 5 Platform 3a Westbound Central Line Platform 3 Westbound Central Line Upper Concourse New Underground Ticket hall with access to town centre, Queen Elizabeth Olympic Park and Westfield Platform 8 Platform 1 Lower concourses
    o3118-0213678_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.3
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213860_thumb.jpg

    London Underground Platform 6 Eastbound Central Line

    o3118-0213808_thumb.jpg

    Escalator in lower concourse A
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3118-0213768_thumb.jpg

    Shelter

    o3118-0213822_thumb.jpg

    Nero Espresso Bar
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3118-0000129_thumb.jpg

    Lift in Subway B to Platforms 9 & 10

    o3118-0213786_thumb.jpg

    Shelter

    o3118-0213874_thumb.jpg

    London Underground Platform 3 Westbound Central Line

    o3118-0213752_thumb.jpg

    Shelter

    o3118-0213703_thumb.jpg

    Lift in Subway C to Platform 11

    o3118-0213675_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213658_thumb.jpg

    Shelter

    o3118-0213783_thumb.jpg

    How many individual seats (Benches count as 1): 20
    The seats provided are stable.
    The seating has armrests.

    o3118-0213781_thumb.jpg

    How many individual seats (Benches count as 1): 10
    The seats provided are stable.
    The seating has armrests.

    o3118-0213770_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213866_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213877_thumb.jpg

    London Underground Platform 3 Westbound Central Line

    o3118-0213794_thumb.jpg

    Lift in Subway A to Platforms 3 & 5

    o3118-0213789_thumb.jpg

    Lift in Subway A to Platforms 6 & 8

    o3118-0213676_thumb.jpg

    How many individual seats (Benches count as 1): 9

    o3118-0213761_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213788_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213784_thumb.jpg

    Shelter

    o3118-0213872_thumb.jpg

    How many individual seats (Benches count as 1): 6
    The seats provided are stable.
    The seating has armrests.

    o3118-0213870_thumb.jpg

    How many individual seats (Benches count as 1): 10
    The seats provided are stable.
    The seating has armrests.

    o3118-0213859_thumb.jpg

    London Underground Platform 6 Eastbound Central Line

    o3118-0213659_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213673_thumb.jpg

    How many individual seats (Benches count as 1): 9
    The seats provided are stable.
    Seating is provided in a range of heights.
    The seating has armrests.

    o3118-0213858_thumb.jpg

    London Underground Platform 6 Eastbound Central Line

    o3118-0213834_thumb.jpg

    Lift 2 in Lower Concourse B

    o3118-0213701_thumb.jpg

    Lift in Subway C to Platform 10a

    o3118-0213674_thumb.jpg

    How many individual seats (Benches count as 1): 6

    o3118-0213672_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213766_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213868_thumb.jpg

    How many individual seats (Benches count as 1): 6

    o3118-0213812_thumb.jpg

    Entrance from new London Underground Ticket hall
    This is an entrance and exit.
    There is a Zebra crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o3118-0213850_thumb.jpg

    How many individual seats (Benches count as 1): 11
    The seats provided are stable.
    The seating has armrests.

    o3118-0213828_thumb.jpg

    Under construction at time of audit.

    o3118-0213763_thumb.jpg

    Lift in Subway A to Platforms 9 & 10

    o3118-0213855_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3118-0213816_thumb.jpg

    London Underground Platform 3a Westbound Central Line

    o3118-0213824_thumb.jpg

    London Underground Platform 3a Westbound Central Line

    o3118-0213852_thumb.jpg

    London Underground Platform 6 Eastbound Central Line

    o3118-0213885_thumb.jpg

    Lift in Subway B to Platforms 3 & 5

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    Shelter

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    Under construction at time of audit.

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    Escalator in lower concourse B
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

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    Lift in Subway A to Platforms 1 & 2

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    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

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    How many individual seats (Benches count as 1): 9

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    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

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    How many individual seats (Benches count as 1): 11
    The seats provided are stable.
    The seating has armrests.

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    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

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    Shelter

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    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

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    Shelter
    There are seats in the shelter.
    How many individual seats (Benches count as 1): 6

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    Lift 1 in Lower Concourse A

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    Lift in Subway B to Platforms 6 & 8

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    Lift in Subway B to Platforms 1 and 2

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    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

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    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

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    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

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    How many individual seats (Benches count as 1): 5

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    London Underground Platform 3 Westbound Central Line

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    London Underground Platform 3 Westbound Central Line

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    Shelter

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    Stairs on Platform 12
    The stairs are outdoors.
    No of steps: 6

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    DLR

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    DLR access from Platform 5

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    Stairs in Subway C to Platforms 9 & 10
    The stairs are not outdoors.
    Number of Steps: 13,12
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway C to Platform 10a
    The stairs are not outdoors.
    Number of Steps: 9,9,9
    There is a visual contrast between the step edge and the tread.

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    Stairs in Lower Concourse B
    There are two identical staircases next to each other.
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway B to Platforms 9 & 10
    The stairs are not outdoors.
    Number of Steps: 13,13,12
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway A to Platforms 3 & 5
    The stairs are not outdoors.
    Number of Steps: 15,15
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway A to Platforms 6 & 8
    The stairs are not outdoors.
    Number of Steps: 9,8,9
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway C to Platforms 6 & 8
    The stairs are not outdoors.
    Number of Steps: 9,9,9
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway A to Platforms 9 & 10
    The stairs are not outdoors.
    Number of Steps: 15,14
    There is a visual contrast between the step edge and the tread.

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    Stairs in subway A to platforms 10a and 11
    The stairs are outdoors.
    Number of Steps: 8,8,8,8
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway C to Platforms 3 & 5
    The stairs are not outdoors.
    Number of Steps: 10,10,10
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway B to Platforms 6 & 8 next to lift
    The stairs are not outdoors.
    Number of Steps: 11,11,11
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway B to Platforms 1 & 2
    The stairs are not outdoors.
    Number of Steps: 9,9,9,9
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway B to Platforms 3 & 5
    The stairs are not outdoors.
    Number of Steps: 13,13,12
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway B to Platforms 6 & 8
    The stairs are not outdoors.
    Number of Steps: 13,12,12
    There is a visual contrast between the step edge and the tread.

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    Stairs in rear Subway to Platform 12
    The stairs are not outdoors.
    Number of Steps: 10,10,6
    There is a visual contrast between the step edge and the tread.

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    Stairs in subway A to platform 12
    The stairs are outdoors.
    Number of Steps: 8,8,8,8
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway B to Platforms 3 & 5 next to lift
    The stairs are not outdoors.
    Number of Steps: 12,12,11
    There is a visual contrast between the step edge and the tread.

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    Stairs in Lower Concourse A
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway C to Platforms 9 & 10
    The stairs are not outdoors.
    Number of Steps: 11,14
    There is a visual contrast between the step edge and the tread.

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    Stairs in Subway C to Platform 11
    The stairs are not outdoors.
    Number of Steps: 9,9,9
    There is a visual contrast between the step edge and the tread.

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    Stairs in middle of rear subway to Platforms 1 & 2
    The stairs are not outdoors.
    Number of Steps: 11,11,11
    There is a visual contrast between the step edge and the tread.

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    Ramp on Platform 12
    Distance in metres: 20
    The ramp has a moderate gradient.

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    Ramp 1 to Platform 3a
    Distance in metres: 6
    The ramp has a shallow gradient.

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    Ramp 2 to Platform 3a
    Distance in metres: 6
    The ramp has a shallow gradient.

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    Help Point

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    Paved Area

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    Paved Area

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    Customer Information

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    Construction area

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    Area adjacent to platform

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    Subway C

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    Subway B

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    Subway A

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    Platform Number: 12
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Platform 6 Eastbound Central Line

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    DLR

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    Platform Number: 10a
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

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    Platform Number: 11
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Platform Number: 10
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Platform Number: 9
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Platform Number: 5
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Platform 3a Westbound Central Line

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    Platform 3 Westbound Central Line

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    Upper Concourse
    There is no staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are no departure information screens.

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    New Underground Ticket hall with access to town centre, Queen Elizabeth Olympic Park and Westfield

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    Platform Number: 8
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Lower concourses