Alexandra Palace (AAP)

Managed by First Capital Connect 

 
Station Road
Wood Green
Greater London
N22 7ST
 

Station facilities

  • Station seating facilities

    Station seating facilities Waiting room located on platforms 3 & 4
  • Trolleys

  • Refreshments

    Note
  • ATM machine

    ATM machine ATM located in ticket hall
  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Alexandra Palace

Stations made easy

Route planning around the station including maps and platforms

Show [AAP] route

 

Getting to and from the station

 
Car Park
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
inside booking office, and opposite booking office
Cycle storage spaces
20
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Taxi office located in Booking Hall area.

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No
Cycle hire

The cycle rack is located in the booking hall.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 12:40
15:00 - 06:15
Saturday 09:00 - 15:25
Sunday Closed
Location

Ticket offices are available at the station entrance

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
TopUp is only available from the ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 3

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:00 - 13:00
15:15 - 19:20
Saturday 08:45 - 15:45
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
These are available on both the London and North bound platforms.
Lost Property
Yes
First Capital Connect
Monday - Sunday 07:00 - 22:00

open 7 days a week, from 0700 to 2200, except Christmas Day

0845 026 4700
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Customers travelling to Hornsey and Harringay should use the local bus routes W3 and 29.Southbound and Northbound will stop at bus stop N/S on the far side of Buckingham Road opposite the station exit.Buses to Harringay will stop at bus stop 29 on the far side of High Road. Exit station turn right and follow Station Road to the junction.Buses to Hornsey will stop at bus stop W3 on the near side of Buckingham Road outside the station exit.

Facilities

 
ATM Machine
Yes
ATM located in ticket hall
Refreshment facilities
Yes
Shops
Yes
Toilets
No
Waiting Rooms
Yes
Waiting rooms location
Waiting room located on platforms 3 & 4
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 058 2844
Helpline opening hours
Monday - Sunday 07:00 - 22:00
Staff help available
Yes
Staff assistance may be available but the arrangements must be pre-booked and First Capital Connect may offer a suitable alternative. Please phone the Helpline on 0800 058 2844.
Ramp for train access
No
Step free access coverage
No
Step free access note
The Booking Office is accessible from the street. Via the footbridge. Stairs to all 3 platforms. 
Wheelchairs available
No
Nearest station with more facilities CRS Code
Nearest station notes
The nearest station(s) with more facilities are: Kings Cross

Station Map

 
Station plan

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Stations made easy
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