Station Facilities: Aberdeen (ABD)
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Sunday 04:45-00:30 Monday-Friday 04:45-00:30 Saturday 04:45-00:30 Sunday 04:45-00:30 |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep ABD to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Saturday 04:45-00:30 Sunday 09:00-21:30 Monday-Friday 06:15-21:30 Saturday 06:15-19:00 |
| CCTV | Yes |
| CCTV - Coverage | Within station Car park Cycle storage |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Arrival screens Announcements |
| Help Point/Phone | Staffed response |
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:15-19:30 Saturday 06:15-19:30 Sunday 08:45-18:00 | ||||||||
| Self Service Ticket Machines | Yes | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Yes | ||||||||
| Oyster PrePay | No | ||||||||
| Penalty Fares | Penalty Fares do not apply when travelling from Aberdeen station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 0845 6015929 |
| Customer Service - Alternate Phone Number | 0845 605 7021 |
| Customer Service - Note |
Disabled customers arrranging assistance please telephone 0800 912 2 901 Or Typetalk (for the hard of hearing)18001 0800 912 2 901. |
| Left Luggage | Yes |
| Left Luggage - Note |
Open 0730-2130 Monday to Saturday 0900-1700 Sunday |
| Lost Property | No |
| Lost Property - Note |
Lost Property is held at: First ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge - Opening Hours | Monday-Friday 06:15-21:30 Saturday 06:15-19:30 Sunday 09:00-21:30 |
| First Class Lounge - Note |
Located Next to the booking office Tickets accepted All First Class ticket holders and Advance Loyalty Club members. Facilities Screens with updated train information, digital freeview television, papers, magazines Refreshments Complimentary refreshments and light snacks Wi-Fi Yes Showers Yes |
| Seating Area | Yes |
| Waiting Rooms | None |
| Waiting Rooms - Note |
Covered concourse + canopy over platforms |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | Yes |
| Showers | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | Monday-Saturday 24 hours Monday-Saturday 24 hours Monday-Friday 06:15-19:30 Saturday 06:15-19:30 Sunday 08:45-18:00 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | Yes |
| National Key Toilets | Yes |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Disabled Parking | Yes |
| Disabled Parking - Note |
|
| Number of Disabled Parking Spaces | 6 |
| Accessible Car Park Equipment | Yes |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||
| Cycle Storage Availability | Yes | ||||||||
| Cycle Storage | 0 | ||||||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||||||
| Cycle Storage CCTV | No | ||||||||
| Car Park: South College Street Car Park |
| ||||||||
| Taxi Rank | Yes | ||||||||
| Bus Services | Yes | ||||||||
| Bus Services - Note |
Bus station immediately outside station entrance. 'First' operate a network of daily, frequent bus routes around the city. For details: www.firstgroup.com/ukbus Buy an Aberdeen PLUSBUS ticket with your train ticket, for discount price, unlimited bus travel around the city. For details: www.plusbus.info | ||||||||
| Metro Services | No | ||||||||
| Airport | Yes | ||||||||
| Airport - Note |
Aberdeen Airport is located near Dyce Station. Aberdeen city centre (Union Street) - Aberdeen Airport, daily, frequent bus route 27 operated by 'First'. www.firstgroup.com/ukbus | ||||||||
| Port | Yes | ||||||||
| Port - Note |
Aberdeen Harbour, 500metres east of the station | ||||||||
| Car Hire | No | ||||||||
| Cycle Hire | No | ||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
