Aberdeen (ABD)

Managed by ScotRail 

 
Guild Street
Aberdeen
AB11 6LX
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes
  • Refreshments

  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Aberdeen

Stations made easy

Route planning around the station including maps and platforms

Show [ABD] route

 

Getting to and from the station

 
Car Park
South College Street Car Park
Note

First 20 minutes is free.

20 minutes to 4 hours: £3.50.

Vehicles parked overnight are charged at the daily rate plus the appropriate fee 

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
188  with 12 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£6.00
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
additional cycle parking located outside Union Square Shopping Centre
Cycle storage spaces
80
CCTV Coverage
Yes
Onward travel information
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Taxi
visit www.traintaxi.co.uk for details of taxis available for hire
Impaired mobility set down / pick up points available
No
Airport
Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Port
Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 19:00
Sunday 09:00 - 21:30
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 19:15
Sunday 09:00 - 21:30
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Customer Services

scotrailcustomer.relations@firstgroup.com 

Ticket gates
Yes
CCTV
Yes

Facilities

 
ATM Machine
No
First class Lounge
Yes

Located

Next to the booking office

Tickets accepted

Advance Loyalty Club members can also use all ScotRail First Class Lounges on presentation of their membership card as well as ANY type of ticket valid for travel on ScotRail services that day. Tickets not valid on ScotRail services cannot be accepted.

Facilities

Screens with updated train information, digital freeview television, papers, magazines

Refreshments

Complimentary refreshments and light snacks

Wi-Fi

Yes

Showers

Yes

First class Lounge opening hours
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 19:15
Sunday 09:00 - 21:30
Pay phones
Yes
Pay phones type
Cards and Coins
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Showers
Yes
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
Tel 08009122901, 1800108009122901 (for hard of hearing)
Helpline opening hours
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Fully accessible 

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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