Aberdeen (ABD)
Managed by ScotRail
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note Pumpkin Cafe, WHSmith, Hero's Bar
-
ATM machine
ATM machine -
Toilets
Toilets The toilets are located opposite the Taxi Rank and inside the First Class Lounge. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops WHSmith newsagent. Station has two PhotoMe photo booths.
Aberdeen
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- additional cycle parking located outside Union Square Shopping Centre
- Storage spaces
- 80
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
Bike & Go: Bikes available for public hire from the station. Register online: www.scotrail.co.uk/bike-and-go
- Car Park
- South College Street Car Park
- Operator
- ScotRail
- Note
-
First 20 minutes is free.
20 minutes to 4 hours: £3.50.
Vehicles parked overnight are charged at the daily rate plus the appropriate fee
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 188 with 12 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £6.00
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
- Airport
- Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Port
- Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 19:00
Sunday 08:45 - 21:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday 06:15 - 21:30
Saturday 06:15 - 19:00
Sunday 08:45 - 21:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Left luggage
- Yes
- Monday - Saturday 07:30 - 21:30 & Sunday 09:00 - 21:00
- Customer Services
- Ticket gates
- Yes
-
Ticket gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off on College Street
Facilities
- ATM Machine
- Yes
- First class Lounge
- Yes
-
Located
Next to the booking office
Tickets accepted
Inter-Available First Class tickets valid for travel on ScotRail services that day
(ScotRail First Class Advance tickets are not accepted)
Facilities
Screens with updated train information, digital freeview television, papers, magazines
Refreshments
Complimentary refreshments and light snacks
Wi-Fi
Yes
Showers include an Accessible Shower
Yes
- First class Lounge opening hours
-
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 19:00
Sunday 08:45 - 21:30
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
-
Pumpkin Cafe, WHSmith, Hero's Bar
- Shops
- Yes
- Type of shops available
- WHSmith newsagent. Station has two PhotoMe photo booths.
- Toilets
- Yes
- Toilets Location
- The toilets are located opposite the Taxi Rank and inside the First Class Lounge.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Showers
- Yes
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
- Staff help available
- Yes
-
Opening Hours
- Staff help available opening times
-
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 19:00
Sunday 08:45 - 21:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
The whole station is step-free
- Wheelchairs available
- Yes
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