Aberdeen (ABD)
Managed by ScotRail
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
-
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Aberdeen
Getting to and from the station
- Car Park
South College Street Car Park- Note
-
First 20 minutes is free.
20 minutes to 4 hours: £3.50.
Vehicles parked overnight are charged at the daily rate plus the appropriate fee
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 188 with 12 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £6.00
- CCTV Coverage
- Yes
- Cycle Parking
- Cycle storage type
- Stands
- Sheltered cycle storage
- Yes
- Cycle storage location
- additional cycle parking located outside Union Square Shopping Centre
- Cycle storage spaces
- 80
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
- Airport
- Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Port
- Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 19:00
Sunday 09:00 - 21:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 19:15
Sunday 09:00 - 21:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Customer Services
-
scotrailcustomer.relations@firstgroup.com
- Ticket gates
- Yes
- CCTV
- Yes
Facilities
- ATM Machine
- No
- First class Lounge
- Yes
-
Located
Next to the booking office
Tickets accepted
Advance Loyalty Club members can also use all ScotRail First Class Lounges on presentation of their membership card as well as ANY type of ticket valid for travel on ScotRail services that day. Tickets not valid on ScotRail services cannot be accepted.
Facilities
Screens with updated train information, digital freeview television, papers, magazines
Refreshments
Complimentary refreshments and light snacks
Wi-Fi
Yes
Showers
Yes
- First class Lounge opening hours
-
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 19:15
Sunday 09:00 - 21:30
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Showers
- Yes
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- Tel 08009122901, 1800108009122901 (for hard of hearing)
- Helpline opening hours
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Fully accessible
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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