Acklington (ACK)
Managed by Northern Rail
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note There is a waiting room provided on southbound platform. Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Acklington station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Acklington
Ticket buying and collection
- Ticket office opening
Monday-Sunday Closed
- Self-service machines
No- Penalty fares
-
Penalty Fares do not apply when travelling from Acklington station.
Accessibility and mobility access
- Customer help points
-
No
none
- Staff help
No- Accessible ticket machines
No
- Accessible ticket office counter
No
- Induction loop
No
- Ramp for train access
Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
Contact Customer Relations 0845 00 00 125
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Whole station
Station is unstaffed. Step free access. No access problems for disabled or wheelchair bound customers as the access to the platforms is via road bridge and ramp. Level access to Edinburgh platform, ramped access to Newcastle platform.
- Impaired mobility set down
Yes
no specified set down point but the car park has level access to the station
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
-
No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
unstaffed
Station map
- Station plan
- View larger version
- Stations made easy
- Show [ACK] route