Andover (ADV)

Managed by South West Trains

 
Station Approach
Andover
SP10 3HN
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Andover station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Andover

Stations made easy

Route planning around the station including maps and platforms

Show [ADV] route

 

Transport links

Connection time
6 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Car park
Yes

Station Car Park - 262 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Pay & Display. Sat £2.00-Sun £2.00.

Weekend tickets available from 1200 Fri £6.00.


Charges: £6.00 peak, After 1600 Mon-Sat £2.00 off peak, £6.00 Mon-Fri, £2.00 Sat and Sun daily, £26.00 weekly, £93.00 monthly, £279.00 three-monthly, £930.00 annually

Taxi rank
Yes
Rail replacement

Southbound and Northbound buses will stop directly outside the main station exit.

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:00-19:00
Saturday 06:50-17:40
Sunday 08:15-16:45
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

On Platform 2, near to the ticket office

Smartcards validators
Yes
Penalty fares

Penalty Fares apply to journeys from Andover station when travelling with:

  • South West Trains

Accessibility and mobility access

Customer help points
Yes

Customer Help points are located on every platform


Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff help
Monday-Friday 06:00-17:40
Saturday 06:00-17:40
Sunday 09:00-17:00
Accessible ticket machines
Yes

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
Yes

A National Key scheme toilet is available on platform 1. Radar key is available from platform staff.

 

Step free access coverage
Whole station

There is level access to the main booking hall and platform 2 (for Trains to Grateley and Salisbury).

Access to platform 1 (for trains to Basingstoke, Woking and London Waterloo) is via an underpass with steep ramps.

A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assited Travel team.

Impaired mobility set down
No
Disabled parking
Yes - 4 spaces
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes

Please contact our Customer Service Centre on 0845 6000 650

Left luggage
No
Lost property
Yes

Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 06:00-17:40
Saturday 06:00-17:40
Sunday 09:00-17:00

Station map

Station plan

Large station plan for Andover

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Stations made easy
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