Ashford (Surrey) (AFS)
Managed by South West Trains
Station facilities
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Station seating facilities
Station seating facilities The waiting room is only opening during ticket office opening hours
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets Toilets located in waiting room. They are only available during ticket office opening hours
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Pay phone
Pay phone Cards and Coins -
Internet
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Post box
Note -
Tourist information office
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Shops
Ashford (Surrey)
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
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Car park
- Storage spaces
- 24
- Storage CCTV
- No
- Car Park
- Station Car Park
- Note
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Weekend Tickets available after 1045 Friday from the Ticket Office £5.00
Bank Holiday rate £4.50
Off Peak from 1045 Monday to Friday
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 92 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £5.00
- Off peak rate
- £2.00
- Saturday rate
- £2.00
- Sunday rate
- £2.00
- Weekly rate
- £24.00
- Monthly rate
- £72.00
- 3 Monthly rate
- £216.00
- Annual rate
- £700.00
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:25 - 13:25
Saturday 08:00 - 14:00
Sunday 08:55 - 16:25
- Location
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Near the station entrance and on platform 1
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:25 - 13:25
Saturday 08:00 - 14:00
Sunday 08:55 - 16:25
- Customer help points
- Yes
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Customer Help points are located on every platform
- Lost Property
- Yes
- Customer Services
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Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Woodthorpe Road London Transport bus stops
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Toilets
- Yes
- Toilets Location
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Toilets located in waiting room. They are only available during ticket office opening hours
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
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The waiting room is only opening during ticket office opening hours
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
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Monday - Friday 06:30 - 10:30
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Platform 1 is accessed via side gate from Station Approach and platform 2 can be accessed by a side from the footpath leading from Church Road.
- Wheelchairs available
- No
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