Ashtead (AHD)

Managed by Southern 

 
Ashstead station
Woodfield Lane
Ashtead
Surrey
KT21 2DR
 

Station facilities

  • Station seating facilities

    Station seating facilities Waiting room located on Platforms 2/3 - Waiting rooms normally available when station is staffed
  • Trolleys

  • Refreshments

    Note

    A small outlet selling coffees, teas and newspapers is avaialble from 05.45 - 09.00, Monday to Friday located on platform 1.

  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note

    Situated next to level crossing on Platform 2 side

  • Tourist information office

  • Shops

 
 

Ashtead

Stations made easy

Route planning around the station including maps and platforms

Show [AHD] route

 

Getting to and from the station

 

Bicycle parking

YES
Storage location
Car park
Storage spaces
100
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Indigo Park Solutions UK Limited
Phone number
-
Address
-
-
Note
For more information including tariffs and the number of spaces, including blue badge spaces please visit www.southernrailwayparking.com
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
0  with 0 accessible spaces available
This station is managed using number plate recognition. Blue badge holders must display their badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Failure to register will result in a postal penalty notice being issued. Blue badge packs MUST be displayed. 
Free of charge
No
Daily rate
£0.00
Off peak rate
£0.00
Saturday rate
£0.00
Sunday rate
£0.00
Hourly rate
£0.00
Weekly rate
£0.00
Monthly rate
£0.00
3 Monthly rate
£0.00
6 Monthly rate
£0.00
Annual rate
£0.00
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format ="http://www.nationalrail.co.uk/posters/AHD.pdf"
Taxi
YES
Impaired mobility set down / pick up points available
Yes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:40 - 20:05
Saturday 07:50 - 14:25
Sunday 09:10 - 16:45
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Smartcards cannot be purchased from this station. Please apply online at: www.southernrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Southern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Customer help points
Yes
Lost Property
Yes
Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards
Post box
Yes

Situated next to level crossing on Platform 2 side

Public Wi-Fi
Yes
Find WiFi Hotspots around this station
Refreshment facilities
Yes

A small outlet selling coffees, teas and newspapers is avaialble from 05.45 - 09.00, Monday to Friday located on platform 1.

Toilets
Yes
Accessible toilets
No
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location
Waiting room located on Platforms 2/3 - Waiting rooms normally available when station is staffed
Waiting rooms opening hours

Waiting rooms normally available when station is staffed

Accessibility and mobility access

 
Helpline Contact
Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
Staff help available opening times
Monday - Sunday 06:00 - 20:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step-free access to platforms. Interchange between platforms via level crossing. Step free access to coffee stall on platform 1 - limited times only.
Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [AHD] route

Find another station