Station Facilities: Alnmouth (ALM)

Managed by Northern Rail 

Alnmouth Station
Lesbury
Northumberland

NE66 2ST

Last changed: 16:19 on 28 May 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep ALM to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 06:40-18:15 Sunday 10:20-21:30
Staffing - Note this station is staffed on a part time basis
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:40-18:15 Sunday 10:20-21:30
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard Area
  • none available
Travelcard Zone
  • none
Travelcard - Note none
Penalty Fares no penalty fares at this station

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845 00 00 125
Customer Service - Fax Number 0113 245 2219
Customer Service - Alternate Textphone Number 08456 045 608
Customer Service - Address Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU
Customer Service - Web Address http://www.northernrail.org
Customer Service - Email Address customer.relations@northernrail.org
Customer Service - Note contact Customer Relations
Left Luggage No
Lost Property Yes
Lost Property - Note All lost property is handed into the ticket office
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms To be confirmed by station operator
Waiting Rooms - Note Open 24 hours and situated on platform 1
Women-Only Waiting Room No
Trolleys Yes
Trolleys - Note There are two trolleys by booking office
Refreshment Facilities No
Toilets Yes
Baby Changing No
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Alnmouth station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help Yes
Accessible Ticket Machines No
Accessible Ticket Machines - Note no ticket machine available
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note staff will come out of the office to assist
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel. All Northern trains carry ramps to assist boarding
Accessible Taxis No
Accessible Taxis - Note contact Customer Relations 0845 00 00 125
Accessible Public Telephones No
National Key Toilets Yes
National Key Toilets - Note Disabled toilet available any time with radar key access.
Step Free Access Coverage Partial station
Step Free Access Coverage - Note Only one member of staff at this station so any assistance must be pre booked.Level access to Newcastle platform, crossing to Edinburgh platform. There is a public crossing over the line which can be easily accessed. It has flashing lights but no barrier. We would not advise passengers to use this while travelling alone. Step free access from car park to station entrance
Imparied Mobility Set Down No
Imparied Mobility Set Down - Note Barrow crossing will be closed out of booking office hours.
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment Yes
Wheelchairs Yes

Transport Links ^ Top

QUICK JOURNEY PLANNER

From (station):

To (station):

Date:
calendar
Time:
More search options

LIVE DEPARTURES & ARRIVALS




Limit by:(optional)

Accessible version?