Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Alresford station, Station Road, Alresford, Essex, CO7 8AA
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There are no lifts at this station.
No
Yes
Yes
Yes
No
Yes
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points at this station can be found at the following location(s):
Platform 1 (for trains towards Colchester, Chelmsford, London) - fixed to the wall to the right of the ticket machine at the entrance to this platform
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
This station has step free access to both platforms from Station Road, with approximately 20 metres between the two entrances which are either side of the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
No
Yes
Yes
Yes
No
No
Yes
Yes
Details of nearest taxis are shown on station information poster
No
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points at this station can be found at the following location(s):
Platform 1 (for trains towards Colchester, Chelmsford, London) - fixed to the wall to the right of the ticket machine at the entrance to this platform
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
No
No
No
No
Yes
No
Yes
20 spaces
Stands
There are five cycle stands on Platform 1 (for trains towards Colchester, Chelmsford, and London), located underneath the footbridge steps. Another five cycle stands are next to the waiting shelter on Platform 2 (for trains towards Clacton and Walton-on-the-Naze).
No
No
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off on Station Road, either side of the level crossing.
Local Buses to Colchester, Clacton and Brightlingsea
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