Last updated:Today at 10:19
Train companies affected:Avanti West Coast, London Northwestern Railway, London Overground, Southern
Appleby (APP)
Appleby station, Clifford Street, Appleby-in-Westmorland, Cumbria, CA16 6TT
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 09:00 - 18:15
- Opening Hours,Saturday: 08:00 - 17:20
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 09:00 - 18:15
- Information Services Opening Times,Saturday: 08:00 - 17:20
- Information Services Opening Times,Sunday: Unavailable
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available,Monday to Friday: 09:00 - 18:15
- Staff Help Available,Saturday: 08:00 - 17:20
- Staff Help Available,Sunday: Unavailable
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Available
CCTV at the Station
No
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Both platforms can be accessed by step-free routes although it is quite steep. Access between platforms is via a footbridge, if unable to use the footbridge, this involves a Barrow crossing, which is only available during staffing hours. Step free access from the car park to the station entrance.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
There are waiting shelters and or canopies available on both platforms.
Seating area
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Step free access from the car park to the station
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 09:00 - 18:15
- Staff help available,Saturday: 08:00 - 17:20
- Staff help available,Sunday: Unavailable
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
These toilets are open during ticket office opening hours
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
There are waiting shelters and or canopies available on both platforms.
Seating Area
Available
Operator
Northern
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
25 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Step free access from the car park to the station
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £2.00
Refreshment Facilities
Unavailable
Public Telephones
Yes
Bicycle Storage
Spaces
0 spaces
Type of Storage
Compounds
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off on Station Car Park.
What3words - blossom.weeds.brings
Information to plan your onward journey is available in a printable format here
Not available at this station.
