Balcombe (BAB)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Balcombe
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- car park
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Phone number
- 03451 272920
- Address
-
-
-
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 48 with 2 accessible spaces available
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
-
1 machine
- Free of charge
- No
- Daily rate
- £2.50
- Weekly rate
- £11.00
- Monthly rate
- £46.00
- 3 Monthly rate
- £134.00
- Annual rate
- £480.00
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Information on taxis from this station is available at www.traintaxi.co.uk
- Accessible taxis
-
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Impaired mobility set down / pick up points available
- Yes
-
In Car Park
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:30 - 14:30
Saturday 06:30 - 14:30
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Located on platform 1 near bridge
- Collection of pre-purchased tickets
- Yes, from ticket office
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
Southerns smart card is called the key you can apply at www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 07:00 - 09:00
Sunday Closed
Saturday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
The help point is white
- Customer Services
-
Call Customer Services 03451 272920
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Outside station on B2036 London Road.
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Balcombe station
- Toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Shelter on platform 1 - not suitable for wheelchairs (narrow door and 1 step). P
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:10 - 14:30
Saturday Closed
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
-
Partially step free access. Step-free access via ramp from car park to platform 1 (for trains to London). Footbridge with steps to platform 2 (for trains to Brighton). Nearest step-free staffed station is Haywards Heath.
- Wheelchairs available
- No
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